Branch Wholesale Product Specialist

The Sherwin-Williams Company; Cedar Rapids (IA); On-site; USD 19,000 - 26,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Wholesale Product Specialist for Store #703527 in Cedar Rapids, IA. This full-time role focuses on helping commercial paint customers select the right solutions while maintaining product quality and store visuals.

You will support sales goals, assist customers in person and by phone, and help with tinting/mixing, stocking, and deliveries as needed. Location is on-site with standard retail hours.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work without visa sponsorship.
• Ability to lift up to 70 lbs occasionally.
• Willing to work evenings and weekends.
• For internal Sherwin-Williams candidates, must meet expectations rating.
• Must complete HR Cloud eLearning courses.

Responsibilities

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build productive trust relationships with wholesale customers.
• Process sales transactions accurately and in line with policies.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Maintain precise work orders and formulæ.
• Pull products from floor or warehouse.
• Tint and mix products to customer specs.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks and assist with deliveries as needed.
• Maintain in-stock and presentable areas and discuss options.
• Comply with inventory control procedures and suggest improvements.

Skills

Customer service

Retail sales

Multilingual

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Wholesale Product Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Wholesale Product Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

The individual selected for this role will be expected to work at Store #703527, located at: 3501 J St SW Cedar Rapids Iowa 52404.

This is a FULL-TIME postion with the startingpay of $16.26 an hr.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
• If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal
• If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position

Preferred Qualifications:

• Have a valid, unrestricted Driver's License
• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish