Branch Wholesale Product Specialist

Sherwin--william; Washington (District of Columbia); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement benefits

Job summary

Sherwin-Williams at Store #5317 in Washington, DC seeks a Wholesale Product Specialist to assist commercial paint customers, determine needs, and recommend solutions. You will answer product questions, resolve concerns, and help maintain store quality and appearance.

The role emphasizes outstanding customer service while meeting sales goals, with eligibility for comprehensive benefits and a positive team environment in a busy store setting.

Qualifications

• Interacting with commercial paint customers to determine needs and recommend solutions.
• Staying up-to-date with Sherwin-Williams product features and quality standards.

Responsibilities

• Assist customers in-store to determine their needs and recommend products.
• Answer inquiries about products and services promptly and accurately.
• Resolve customer concerns to ensure maximum satisfaction and repeat business.
• Maintain high quality visuals and standards of products and store.
• Contribute to achieving the store's sales goals through excellent service.

Skills

Customer service

Product knowledge

Problem solving

Job description

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Wholesale Product Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Wholesale Product Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

The individual selected for this role will be expected to work at Store #5317, located at: 1120 3rd Street NE, Washington DC 20002.

This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, among other benefits. For more information about our benefits, visit http://www.myswbenefits.com/

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.