Bilingual Store associate (Spanish)

Sherwin Williams; Cincinnati (OH); On-site; USD 18,000 - 25,000; Full time

Job summary

Sherwin Williams in Cincinnati seeks a Wholesale Product Specialist to assist commercial paint customers, assess needs, and recommend solutions.

You will promptly resolve concerns, stay current on product features, and help maintain store quality and hit sales goals.

Qualifications

• Excellent customer service and communication skills.
• Ability to work with customers including minors.
• Willingness to undergo background review to protect customers and operations.

Responsibilities

• Assist commercial paint customers to determine needs and recommend solutions.
• Answer questions about Sherwin-Williams products.
• Resolve customer concerns promptly and ensure satisfaction.
• Stay up-to-date with product features and benefits.
• Maintain high quality and visual standards of products and store.
• Strive to achieve store sales goals.

Skills

Customer service

Sales

Tools

POS system

Job description

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Wholesale Product Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Wholesale Product Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

Full-TIme $15.83/HR

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.