Branch Universal Banker: Grow Client Banking & Loans

Security National Bank; West Des Moines (IA); On-site; USD 38,000 - 54,000; Full time

Job summary

Security National Bank is seeking an Universal Banker at the Jordan Creek branch in Des Moines, IA. The role supports customers with deposits, loans, and online banking enrollment while upholding regulatory policies.

Responsibilities include account openings, transaction processing, branch operations, and proactive customer relationship building, with a focus on accuracy, security, and service quality.

Qualifications

• Knowledge of banking products and services.
• Understanding of banking regulations (federal/state).
• Experience with banking systems and transaction processing.
• Ability to identify customer needs and recommend products.
• Attention to detail and ethics.

Responsibilities

• Open/close and maintain customer deposits and loan accounts.
• Educate customers on online banking and enrollment.
• Process transactions and balance cash drawer per procedures.
• Maintain branch operations and monthly checklists.
• Build customer relationships and follow up on enrollments.
• Monitor past-due accounts and collaborate on collections.

Skills

Customer service

Account management

Regulatory compliance

Notary (if applicable)

Fraud awareness

Cash handling

Communication

Microsoft Office

Education

High School diploma

Tools

Banking software

Job description

Security National Bank is seeking an Universal Banker at the Jordan Creek branch in Des Moines, IA. The role supports customers with deposits, loans, and online banking enrollment while upholding regulatory policies.

Responsibilities include account openings, transaction processing, branch operations, and proactive customer relationship building, with a focus on accuracy, security, and service quality.