Community Banker & Relationship Specialist

Security National; Des Moines (IA); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Security National Bank in Des Moines, IA, is hiring a Universal Banker for the Jordan Creek branch. The role focuses on understanding customer needs, opening and maintaining accounts, and providing service and product recommendations to support financial wellbeing.

The position emphasizes onboarding customers to online banking, handling transactions, and ensuring regulatory compliance with accuracy and integrity.

Qualifications

• Minimum of a High School diploma or equivalent.
• Minimum 1 year of banking or financial industry experience.
• Proficient knowledge of banking products and services.

Responsibilities

• Opens, closes and maintains customer deposit and loan accounts; provides disclosures.
• Balances cash drawer and processes transactions with accuracy.
• Educates customers on online banking and enrollment; assists with login issues.
• Notarizes customer documents following bank/state requirements.
• Maintains confidentiality and follows security requirements.

Skills

Customer service

Sales and advice

Notary public

Financial products knowledge

Education

High School diploma or equivalent

Job description

Security National Bank in Des Moines, IA, is hiring a Universal Banker for the Jordan Creek branch. The role focuses on understanding customer needs, opening and maintaining accounts, and providing service and product recommendations to support financial wellbeing.

The position emphasizes onboarding customers to online banking, handling transactions, and ensuring regulatory compliance with accuracy and integrity.