Branch Teller Supervisor & Training Lead

Stockman Bank Of Montana; Great Falls (MT); On-site; USD 34,000 - 52,000; Full time

Job summary

Stockman Bank Of Montana seeks a Teller Supervisor in Great Falls, MT. This role oversees teller staff, handles basic paying and receiving duties, and ensures accurate transaction processing while safeguarding bank assets.

Responsibilities include training tellers, implementing bank procedures, and guiding staff to deliver exceptional customer service. Previous teller supervisory experience and familiarity with Premier Teller program are preferred.

Qualifications

• Strong commitment to providing exceptional customer service.
• 2-3 years experience as a teller.
• High school diploma or equivalency.
• Proficient in Ten-key skills and computer experience.

Responsibilities

• Establish clear performance objectives for tellers and provide feedback.
• Support and resources to help tellers grow and improve.
• Ensure understanding of banking operations, guidelines, and products; train tellers on new procedures/regulations.

Skills

Customer service

Teller supervision

Ten-key

Computer skills

Education

High school diploma or GED

Tools

Premier Teller program

Job description

Stockman Bank Of Montana seeks a Teller Supervisor in Great Falls, MT. This role oversees teller staff, handles basic paying and receiving duties, and ensures accurate transaction processing while safeguarding bank assets.

Responsibilities include training tellers, implementing bank procedures, and guiding staff to deliver exceptional customer service. Previous teller supervisory experience and familiarity with Premier Teller program are preferred.