Branch Teller II: Cash Handling & Member Services

ORNL Federal Credit Union; Knoxville (TN); Hybrid; USD 32,000 - 42,000; Full time

Job summary

ORNL Federal Credit Union in Knoxville, TN seeks a Teller II to assist members with financial needs, process transactions, and maintain vault accuracy in a fast, friendly environment.

The role requires handling cash, ongoing balancing, cross-selling opportunities, and strong service standards while following branch policies and security procedures.

Minimum 1 year cash handling or customer service experience and a high school diploma or GED are required.

Qualifications

• Minimum 1 year cash handling or customer service experience.
• Minimum 1 year teller experience.
• High school diploma or GED required.

Responsibilities

• Process member financial transactions, including cash deposits and withdrawals, loan payments, and online banking enrollment.
• Maintain cash vault balance, manage branch cash equipment, and balance daily reports.
• Identify cross-sell opportunities and promote branch campaigns.
• Provide friendly service in person and over the phone, resolving questions and directing to appropriate staff.

Skills

Communication skills

Attention to detail

Organizational skills

Education

High school diploma or GED

Tools

Microsoft 365

Job description

ORNL Federal Credit Union in Knoxville, TN seeks a Teller II to assist members with financial needs, process transactions, and maintain vault accuracy in a fast, friendly environment.

The role requires handling cash, ongoing balancing, cross-selling opportunities, and strong service standards while following branch policies and security procedures.

Minimum 1 year cash handling or customer service experience and a high school diploma or GED are required.