Branch Teller I – II

Jobtailor; Burbank (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Jobtailor in California seeks a customer-focused Teller to assist members with deposits, withdrawals, transfers, and card services. You will balance cash drawers, process routine transactions, and maintain accurate records in compliance with credit union policies.

Ideal candidates have 1–2 years of cash handling or teller experience, proficiency with Microsoft Excel/Outlook, and strong communication. Flexibility to work at various locations and a track record of punctuality are valued.

Qualifications

• High School Diploma or GED required.
• 1–24 months of customer service and/or cash handling experience.
• Working knowledge of Microsoft Office (Outlook, Word & Excel).
• Detail oriented and able to multi-task in a fast paced environment.
• Demonstrated ability to deliver consistently superior customer service.
• Recent cash handling or teller experience preferred.
• Knowledge of Symitar system a plus.
• Must be flexible to work out of any location, as business needs dictate.
• Must consistently report to work on time, as scheduled.

Responsibilities

• Assist members with financial transactions including deposits, withdrawals, transfers, negotiable instruments, cash advances, stop payments, address changes, and wire transfers
• Provide timely and courteous member service by servicing or closing accounts and completing related documentation
• Issue/re-pin cards and add or update joint owners and beneficiaries
• Respond to member inquiries in person, by telephone, or by mail
• Resolve routine issues and direct complex issues to appropriate management staff
• Participate in assigned employee development programs
• Balance daily work
• Perform operational activities in compliance with applicable laws, regulations, and Credit Union policies and procedures
• Perform routine office and clerical duties, including requisitioning supplies and maintaining accurate files
• Maintain cash drawer within assigned limits and policies
• Perform other assigned duties

Skills

Customer Service

Cash Handling

Detail Oriented

Multi-tasking

Problem Resolution

Timely Service

Courteous Communication

Dependability

Timeliness

Education

High School Diploma

GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Symitar System

Job description

• Assist members with financial transactions including deposits, withdrawals, transfers, negotiable instruments, cash advances, stop payments, address changes, and wire transfers
• Provide timely and courteous member service by servicing or closing accounts and completing related documentation
• Issue/re-pin cards and add or update joint owners and beneficiaries
• Respond to member inquiries in person, by telephone, or by mail
• Resolve routine issues and direct complex issues to appropriate management staff
• Participate in assigned employee development programs
• Balance daily work
• Perform operational activities in compliance with applicable laws, regulations, and Credit Union policies and procedures
• Perform routine office and clerical duties, including requisitioning supplies and maintaining accurate files
• Maintain cash drawer within assigned limits and policies
• Perform other assigned duties

Requirements

• High School or GED
• Must have at least 1 year to 24 months of customer service and/or cash handling experience
• Working knowledge of Microsoft suite of office products; Outlook, Word & Excel
• Detail oriented and able to multi-task in a fast paced environment
• Demonstrated ability to deliver consistently superior customer service
• Recent cash handling or previous teller experience preferred
• Knowledge of Symitar system a plus
• Must be flexible to work out of any location at any time, as business needs dictate
• Must consistently report to work on time, as scheduled

Core Competencies

Demonstrates expertise in customer service and cash handling, ensuring compliance with financial regulations and Credit Union policies. Proficient in operational activities, maintaining accurate records, and effectively managing member inquiries.

Highest-signal resume keywords

• Customer Service
• Cash Handling
• Microsoft Office Suite
• Detail Oriented
• Symitar Knowledge

Hard Skills

• Financial Transactions
• Deposits
• Withdrawals
• Wire Transfers
• Account Management
• Clerical Duties
• Operational Compliance
• Cash Drawer Management
• Documentation Completion
• Multi-tasking

Soft Skills

• Timely Service
• Courteous Communication
• Problem Resolution
• Flexibility
• Dependability

Certifications & Qualifications

• High School Diploma
• GED

Industry Keywords

• Credit Union
• Financial Regulations
• Member Service
• Operational Activities

Tools & Technologies

• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Symitar System