Member Service Representative

Jobtailor; Little Rock (AR); On-site; USD 29,000 - 36,000; Full time

Job summary

Jobtailor in Little Rock, AR seeks a detail-oriented bank teller to process deposits, withdrawals, loan payments, and other financial transactions while delivering outstanding member service.

You will balance daily totals, support colleagues, and help customers understand products. Requirements include a high school diploma, strong communication, basic computer skills, and a willingness to learn. This role emphasizes accuracy, integrity, and teamwork.

Qualifications

• High School Diploma or Equivalent is required.
• Basic understanding of financial services and products offered by the credit union.
• General knowledge of bank teller policies and procedures.
• Excellent communication and interpersonal skills.
• Proficiency in basic computer skills.
• Willingness to learn new software/systems.
• Comprehensive background check required before an offer of employment.
• Drug screening required before an offer of employment.
• Online skill assessment required before an offer of employment.
• All employment applications must be submitted electronically.
• Complete all application fields; enter NA where not applicable.

Responsibilities

• Process deposits, withdrawals, loan payments, cashiers' checks, and cash advances accurately and efficiently.
• Balance daily transactions and verify cash totals.
• Perform assigned side-jobs.
• Assist other tellers as needed.
• Provide prompt, professional service to credit union members.
• Enhance members' banking experience.

Skills

Financial Transaction Processing

Cash Balancing

Customer Service

Communication Skills

Basic Computer Skills

Education

High School Diploma or Equivalent

Job description

• Process deposits, withdrawals, loan payments, cashiers' checks, and cash advances accurately and efficiently
• Balance daily transactions and verify cash totals
• Perform assigned side-jobs
• Assist other tellers as needed
• Provide prompt, professional service to credit union members
• Enhance members' banking experience

Requirements

• High school diploma or equivalent
• Basic understanding of financial services and products provided by the credit union
• General knowledge of bank teller policies and procedures
• Excellent communication and interpersonal skills
• Proficiency in basic computer skills
• Willingness to learn new software/systems
• Comprehensive background check required before an offer of employment
• Drug screening required before an offer of employment
• Online skill assessment required before an offer of employment
• All employment applications must be submitted electronically
• Complete all application fields; enter NA where not applicable

Core Competencies

Demonstrates proficiency in processing financial transactions, balancing cash totals, and providing exceptional customer service in a credit union environment. Possesses a solid understanding of bank teller policies and a willingness to learn new software systems.

Highest-signal resume keywords

• Financial Transaction Processing
• Cash Balancing
• Customer Service
• Communication Skills
• Basic Computer Skills

Hard Skills

• Deposit Processing
• Withdrawal Processing
• Loan Payment Processing
• Cashiers' Checks
• Cash Advances
• Bank Teller Policies
• Financial Services Knowledge

Soft Skills

• Interpersonal Skills
• Willingness to Learn

Certifications & Qualifications

• High School Diploma or Equivalent
• Background Check
• Drug Screening
• Online Skill Assessment

Industry Keywords

• Credit Union
• Banking Experience
• Financial Products