Branch Teller I | Build Community & Grow Banking Career

Logix Federal Credit Union; Thousand Oaks (CA); On-site; USD 24,000 - 34,000; Full time

Job summary

Logix Federal Credit Union is seeking a Branch Teller I in Thousand Oaks, CA to support members with deposits, withdrawals, and everyday transactions while delivering friendly, accurate service. You will identify cross-sell opportunities and refer business to appropriate partners to help members reach their financial goals.

The role involves processing transactions, assisting with account changes, and answering member questions.

Qualifications

• High School or GED required.
• 1–24 months of customer service or cash handling experience.
• Proficiency with Microsoft Office: Outlook, Word, Excel.
• Knowledge of Symitar system preferred.

Responsibilities

• Processes member transactions efficiently, accurately, and promptly including deposits, withdrawals, transfers, negotiable instruments, cash advances, stop payments, address changes, wire transfers, etc.
• Provide timely and courteous service to all members by servicing accounts, closing accounts, or completing related documentation.
• Responds to member inquiries in person, by telephone, or by mail. Resolves routine issues and directs complex issues to the appropriate management staff member.
• Participates in all employee development programs in support of sales and service, continuous improvement, quality, and teamwork.
• Balances daily work.
• Performs all operational activities in compliance with laws, regulations, and Credit Union policies and procedures.
• Performs routine office and clerical duties such as requisitioning supplies and maintaining files.
• Maintains cash drawer per assigned cash limits and policy and procedures.
• Must consistently report to work on time, as scheduled.
• Other duties may be assigned.
• Must be flexible to work out of any location at any time, as business needs dictate.

Skills

Customer service

Attention to detail

Multi-tasking

Microsoft Office (Outlook, Word, Excel

Cash handling

Education

High School diploma or GED

Tools

Symitar system

Job description

Logix Federal Credit Union is seeking a Branch Teller I in Thousand Oaks, CA to support members with deposits, withdrawals, and everyday transactions while delivering friendly, accurate service. You will identify cross-sell opportunities and refer business to appropriate partners to help members reach their financial goals.

The role involves processing transactions, assisting with account changes, and answering member questions.