Branch Teller I - Part-Time Cash & Member Service

Logix Federal Credit Union; Westlake Village (CA); On-site; USD 28,929 - 35,707; Part time

Job summary

A regional financial institution in Westlake Village is seeking a Branch Teller I (or II). The role involves assisting members with financial transactions and identifying opportunities for cross-selling services. Candidates must have at least a high school diploma and 1-2 years of customer service experience. Attention to detail and proficiency in Microsoft Office are essential. The position offers a pay range of USD $21.00 - $25.92 per hour and is part-time (30 hours per week).

Qualifications

• 1-2 years of customer service and/or cash handling experience.
• Ability to deliver superior customer service consistently.
• Recent cash handling or previous teller experience preferred.

Responsibilities

• Assist members with financial transactions like deposits and withdrawals.
• Identify opportunities for cross-selling products and services.
• Respond to member inquiries and resolve routine issues.

Skills

Customer service excellence

Cash handling

Detail-oriented

Microsoft Office Suite

Education

High School or GED

Tools

Symitar

Job description

Branch Teller I (or II)-Westlake Village-PT 30hrs

United States, California, Westlake Village

Branch Teller I (or II)-Westlake Village-PT 30hrs

Location

US-CA-Westlake Village

ID

2025-1572

Category
Sales
Position Type
Part-Time
Remote
No

Branch Teller I (or II)-Westlake Village-PT 30hrs Location

US-CA-Westlake Village ID

2025-1572


Category
Sales
Position Type
Part-Time
Remote
No


Overview

The Branch Teller I (or II) is responsible for assisting members in the completion of financial transactions, such as deposits and withdrawals, and other related transactions. Knowledgeably addressing member concerns and questions as well as identifying opportunities for cross-selling services and products. Also generates referrals to business partners accordingly.

Responsibilities

Supports the achievement of unit sales goals by identifying opportunities for the cross-selling of Credit Union products and services, and referring members to the appropriate business partners.
• Provides timely and courteous service to all branch members, and assists them with financial transactions such as deposits, withdrawals, transfers, sale or processing of negotiable instruments, etc. Processes branch member transactions efficiently, accurately, and in a timely manner including servicing accounts, closing accounts, or completing related documentation.
• Responds to member inquiries in person, by telephone, or by mail. Resolves routine issues and directs complex issues to the appropriate management staff member.
• Participates in all assigned employee development programs in support of the Credit Union's commitment to excellence in sales and service, continuous improvement, quality, and teamwork.
• Balances daily work.
• Performs all operational activities in compliance with applicable laws, regulations (Regulation CC, Bank Secrecy Act, etc.), and Credit Union policies and procedures.
• Performs routine office and clerical duties such as: requisitioning supplies and maintaining accurate, current files.
• Maintains cash drawer in accordance with assigned cash limits and policy and procedures.
• Must consistently report to work on time, as scheduled.
• Other duties may be assigned.
• Must be flexible to work out of any location at any time, as business needs dictate.

Branch Hours

• Monday - Thursday: 9:00 AM to 5:00 PM
• Friday: 9:00 AM to 6:00 PM
• Saturday: 9:00 AM to 2:00 PM

Qualifications

Education

High School or GED

Experience

Must have at least 1 year to 24 months of customer service and/or cash handling experience

Knowledge, Skills & Ability

• Must a working knowledge of the Microsoft suite of office products; Outlook, Word & Excel.
• Must be detail oriented and have the ability to multi-task in a fast paced environment.
• Must have a demonstrated ability to deliver consistently superior customer service.
• Recent cash handling or previous teller experience preferred. Knowledge of Symitar system a plus.

Disclaimer

Logix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law.

Pay Range

USD $21.00 - USD $25.92 /Hr.

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