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Branch Supervisor

Jovia Financial Credit Union

Baywood (NY)

On-site

USD 57,000 - 73,000

Full time

14 days ago

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Job summary

Join a dynamic and growing credit union that values innovation and teamwork. As a Branch Supervisor, you'll lead a team to deliver exceptional member service while fostering a positive work environment. This role offers a competitive salary, professional development opportunities, and a supportive culture that prioritizes employee input and growth. With a commitment to community and member satisfaction, you'll play a key role in helping individuals achieve their financial goals. If you thrive in a fun and fulfilling workplace, this is the perfect opportunity for you!

Benefits

Paid Training
Medical Insurance
401(k) Plan
Tuition Reimbursement
Gym Reimbursement
Pension Plan
School Loan Repayment
Annual Corporate Gear Allowance
Fun Social Activities
Friendly Work Environment

Qualifications

  • Bachelor's degree or 3 years relevant experience with 1 year in a supervisory role.
  • Ability to lead, motivate and influence others effectively.

Responsibilities

  • Provide high-level member service and coach staff for excellence.
  • Resolve member complaints creatively and effectively.
  • Support marketing efforts and ensure staff coverage.

Skills

Member Service
Problem Solving
Team Leadership
Sales Support
Flexible Thinking

Education

Bachelor's Degree
3 Years Relevant Experience

Job description

Join to apply for the Branch Supervisor role at Jovia Financial Credit Union

5 days ago Be among the first 25 applicants

Join to apply for the Branch Supervisor role at Jovia Financial Credit Union

Jovia Financial Credit Union provided pay range

This range is provided by Jovia Financial Credit Union. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$57,800.00/yr - $73,000.00/yr

Direct message the job poster from Jovia Financial Credit Union

Senior Recruiter at Jovia Financial Credit Union

Say Hello to Working on the Bright Side

We are Jovia Financial Credit Union. Our name evokes a way of joy, a feeling of optimism, trust and “banking on the bright side”. We are a new kind of credit union, one that combines service and value with the convenience that today’s technologies allow. Our friendliness and energetic spirit make it easy to do business with us. At Jovia, our dynamic, fast growing culture awaits- come see for yourself.

Now with more than 3 billion in assets, 200,000 members, and 450+ employees, we attract the best and the brightest talent-- who do the right thing, present a can-do spirit in a culture of fun, fulfillment, advancement and development. Find your joy here, every day.

We give you:

  • Competitive compensation with paid training
  • Open communication and an amazingly positive staff
  • Managers who value input from their employees—we believe in you!
  • A friendly, inviting work environment
  • Work that feels like a second home with family events hosted by Jovia!
  • Leaders who are involved, transparent and coach you
  • Professional development and a perfect atmosphere for learning
  • Fun social activities to nurture creativity and teamwork
  • Business casual dress with annual corporate gear allowance!
  • Great benefits – Med/Dent/401K/pension, tuition reimbursement and more (Full Time employees)
  • School Loan Repayment & Gym Reimbursement (Full Time employees). New in 2020!
  • Lots of growth and advancement potential
  • Estimated Salary Range for this Position: $57800-73000
  • Jovia offers a variable compensation plan which allows employees an opportunity to earn up $3000

Want to know why we’re so happy? Click here to learn and meet our CEO!

Find out what life at Jovia is like ... https://www.jovia.org/life-at-jovia

What you will be doing:

  • Provide a high level of member service at all times, consistently reinforce this attitude with staff members and personally service members during peak hours.
  • Resolve problems or complaints using creative thinking to provide solutions. Use flexibility and sound judgment in appropriate member situations.
  • Support and participate in marketing and sales efforts, quality service programs and adhere to prescribed audit and security controls.
  • Provide consistent coaching, training and mentoring to all employees. Ensure a high-level member satisfaction, quality service and achievement of all goals (sales, service and quality)
  • Assure appropriate staff coverage, workload planning, and peak-hour scheduling

What we need from you:

  • Bachelor’s degree or minimum three years relevant work experience with on year in a managerial or supervisory capacity.
  • Corporate appearance and positive professional attitude and image
  • Knowledge of savings regulations (federal and state)
  • Ability to lead, motivate and influence others

Be part of a growing not-for-profit organization where People are Everything—You are important to us. Help our members meet their financial goals and achieve their dreams. Let’s talk!

At Jovia, we celebrate innovation, diversity, teamwork, excellence, and integrity. We are an equal opportunity employer and offer competitive compensation and benefits packages to recruit, retain, and reward top talent. We would like to be your partner in success and happiness!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Other
  • Industries
    Banking

Referrals increase your chances of interviewing at Jovia Financial Credit Union by 2x

Inferred from the description for this job

Medical insurance

Pension plan

401(k)

Student loan assistance

Tuition assistance

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