Branch Services & Sales Support Specialist

Westamerica-Bank; Firebaugh (CA); On-site; USD 40,000 - 52,000; Full time

Job summary

Westamerica Bank is seeking a customer service focused team member to deliver quality service and promote banking products at our Firebaugh, CA branch. This role emphasizes a high standard of customer care and the ability to cross-sell services in a fast-paced environment.

You will support daily branch operations, assist in opening/closing accounts, and help maintain security and accuracy in cash handling while contributing to a collaborative team culture.

Qualifications

• Good customer relations and basic math skills required.

Responsibilities

• Provide quality service to customers and promote bank services.
• Meet cross-sell and sales goals; assist with referrals to products and services.
• Assist CSM with daily operations and paperwork for opening/closing accounts.
• Maintain branch security and cash handling accuracy.
• Support teller line coverage and scheduling; perform daily operational tasks.

Skills

Customer service

Communication

Tools

10-key machine

Microsoft Office

Fax & photocopier

ATM

Branch Capture equipment

Job description

Westamerica Bank is seeking a customer service focused team member to deliver quality service and promote banking products at our Firebaugh, CA branch. This role emphasizes a high standard of customer care and the ability to cross-sell services in a fast-paced environment.

You will support daily branch operations, assist in opening/closing accounts, and help maintain security and accuracy in cash handling while contributing to a collaborative team culture.