Branch Services & Customer Experience Specialist

Westamerica; San Rafael (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

A California bank is seeking a motivated individual to join their customer service team. In this role, you will provide quality service, promote bank products, and ensure transaction accuracy. The ideal candidate has solid customer relations skills and the ability to meet sales goals. Responsibilities include customer inquiries, sales support, and compliance with banking procedures. Join this dynamic team and contribute to a tradition of superior customer service and community support.

Qualifications

• Strong communication abilities for dealing with customers and co-workers.
• Ability to adhere to service quality standards.
• Capability to cross-sell products and services.

Responsibilities

• Provide customer service and promote bank services.
• Meet sales goals and support daily operations.
• Maintain compliance and transaction accuracy standards.

Skills

Good customer relations

Basic math skills

Job description

A California bank is seeking a motivated individual to join their customer service team. In this role, you will provide quality service, promote bank products, and ensure transaction accuracy. The ideal candidate has solid customer relations skills and the ability to meet sales goals. Responsibilities include customer inquiries, sales support, and compliance with banking procedures. Join this dynamic team and contribute to a tradition of superior customer service and community support.