Branch Services Assistant

Georgia Public Library Service; Cartersville (GA); On-site; USD 14,000 - 19,000; Part time

Job summary

Bartow County Library System is seeking a part-time Branch Services Assistant to assist patrons at the Circulation desk and help them use online resources. The role may involve programs and outreach services in the community, requires 17 hours per week with some nights and weekends, and offers flexibility to work at all locations as needed.

The position emphasizes strong customer service, the ability to handle fines, registrations, and library cards, and the need to adapt to multiple locations.

Qualifications

• Undergraduate degree or high school diploma with college coursework or vocational training in library science or customer service.
• Previous library experience preferred.
• Familiarity with computers, library automation systems, and the Internet.
• Bilingual is a plus.

Responsibilities

• Charges and discharges library materials, collects fines, registers new patrons, issues library cards, and conducts voter registration requirements.
• Provides customer service to all ages at the circulation desk and answers questions.
• Responds to information requests or refers inquiries to a librarian; handles overdue notices and other circulation procedures.
• Maintains periodical collection and prepares material for collection swaps; conducts interbranch courier services.

Skills

Customer service

Computer skills

Communication

Bilingual (plus)

Education

Undergraduate degree

High school diploma

Tools

Library automation systems

Internet

Job description

The Bartow County Library System is a three-library system that serves a diverse community of over 100,000. Bartow County is home to several award-winning museums and historical landmarks. Our organizational culture values creativity and flexibility, and we encourage and support professional growth. We are currently accepting applications for the position of Branch Services Assistant.

Position: Part-time (17 hours)

Salary: $12 hr

JOB SUMMARY:

This is a part-time Library Assistant position. This staff member will assist patrons at the Circulation desk and help them use our online resources. In addition, this position may assist with programs and outreach services in the community. This position works 17 hours per week, including some nights and weekends. The candidate must also be flexible and able to work at all locations as needed.

ESSENTIAL JOB DUTIES:

• Charges and discharges library materials, collects fines, registers new patrons, issues library cards, and conducts voter registration requirements.
• Provides customer service to all ages. Handles concerns and answers a variety of questions at the circulation desk.
• Responds to requests for information and assistance, or refers inquiries to a professional librarian. Handles overdue notices, lost books, and other circulation procedures per library policy.
• Maintains periodical collection. Prepares material for collection swaps. Conducts interbranch courier services. Assists the public in the use of library resources and equipment.
• Checks and maintains shelves to ensure correct order. Shelves and reads shelves as instructed.
• Accepts reserves for library materials, initiates inter-library loan requests, and notifies patrons when items are available.
• Performs other duties as assigned by management.

QUALIFICATIONS:

• Undergraduate degree or high school diploma, supplemented by college-level coursework or vocational training in library science or customer service.
• Previous library experience preferred.
• Familiarity with computers, library automation systems, and the Internet
• Bilingual is a plus.

BASIC REQUIREMENTS:

• Strengths include pushing loaded book carts on the level floor and up the ramp, lifting or maneuvering onto cart loads of up to 30 pounds, and carrying cartons of books up and down stairs.
• Ability to bend, stoop, and lift for prolonged periods in cramped spaces.
• Ability to operate a computer and learn software programs.
• Ability to sit and stand to use computer workstations, including keyboard, mouse, and visual display terminal, for extended periods.
• Oral and written communication skills.
• Attention to detail and accuracy.

LICENSING REQUIREMENT:

Valid GA Driver’s License and/or Government-issued photo ID.

Undergraduate degree or High School Diploma

Bartow County Library System

429 W. Main Street

Cartersville, GA 30120

770.382.4203