Branch Service Manager: Diesel Shop Lead & Team Coach

Penske; Mount Pleasant (Westmoreland County); On-site; USD 70,000 - 90,000; Full time

Job summary

Penske Mount Pleasant branch is looking for a Branch Service Manager to oversee shop operations, schedule maintenance, and supervise technicians to meet service goals. You will handle customer concerns, drive quality, and ensure safety compliance at the Westmoreland location.

The role requires 3+ years in diesel shop maintenance with supervisory experience, and proficiency in MS Office tools. Strong communication and leadership skills are essential for success.

Qualifications

• 3+ years of diesel shop maintenance experience required.
• Minimum 1 year of supervisory experience required.
• Associates degree or Vo-Tech background preferred.
• Proficient in Microsoft Outlook, Word, Excel, Access and PowerPoint.
• Strong written and verbal communication and people management skills.
• Must follow DOT, OSHA and Penske safety policies; PPE usage and tools knowledge.
• Regular, predictable attendance is essential; travel may be required.

Responsibilities

• Manage preventative maintenance scheduling, quality and customer satisfaction.
• Listen to and resolve customer complaints regarding services, products, or personnel.
• Hire, train, and evaluate personnel.
• Confer with officials to increase sales, expand markets and promote business.
• Direct and supervise associates in sales, inventory, cash handling, or services.
• Plan work schedules and assign duties; attend company meetings.
• Prepare sales and inventory reports for management and budgets.
• Formulate pricing policies according to profitability requirements.
• Other projects and tasks as assigned by supervisor.

Skills

Diesel shop maintenance

Supervisory experience

MS Office proficiency

Communication skills

Safety/compliance

Education

Associates Degree (technical or business) or Vo-Tech

Tools

Outlook

Word

Excel

Access

PowerPoint

Job description

Penske Mount Pleasant branch is looking for a Branch Service Manager to oversee shop operations, schedule maintenance, and supervise technicians to meet service goals. You will handle customer concerns, drive quality, and ensure safety compliance at the Westmoreland location.

The role requires 3+ years in diesel shop maintenance with supervisory experience, and proficiency in MS Office tools. Strong communication and leadership skills are essential for success.