Branch Service Associate (Teller) - Entry Level

Citi; Los Angeles (CA); On-site; USD 28,000 - 33,000; Part time

Benefits offered by this job

Medical benefits

401(k)

Job summary

Citi is seeking an entry-level Teller in Van Nuys, CA to support branch activities and deliver high quality client service. You will perform branch transactions, handle cash, and help customers achieve financial goals through Citi’s products and digital tools.

The role emphasizes accuracy, compliance with policies, and teamwork to support branch revenue and client satisfaction. Part-time with competitive hourly pay and benefits.

Qualifications

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
• Perform efficient and accurate banking transactions including managing cash supply for the branch, deposits, and maintaining branch vault cash.
• Identify referral opportunities for new products and services based on client’s financial goals.
• Educate clients on digital and self-service opportunities offered by Citi.
• Adhere to bank policies, controls, and regulatory procedures to ensure safety of assets.
• Ensure all client needs are met and manage client issues/concerns, escalating as needed.
• Maintain working knowledge of client accounts and products.

Skills

Sales experience

Customer service

Money handling

Problem solving

Teamwork

Education

High school diploma

Job description

Citi is seeking an entry-level Teller in Van Nuys, CA to support branch activities and deliver high quality client service. You will perform branch transactions, handle cash, and help customers achieve financial goals through Citi’s products and digital tools.

The role emphasizes accuracy, compliance with policies, and teamwork to support branch revenue and client satisfaction. Part-time with competitive hourly pay and benefits.