Customer-Focused Bank Teller & Solutions Advisor

Citi; Calabasas (CA); On-site; USD 42,000 - 49,000; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Paid time off

Job summary

The Teller is an entry-level position at Citi in Calabasas, CA, providing essential branch services and handling transactions. Part-time role with focus on delivering high-quality customer service and helping the branch generate revenue through optimal solutions.

Responsibilities include cash handling, assisting clients, promoting digital tools, and maintaining compliance with bank policies. Education: high school diploma; prior cash handling or sales experience preferred.

Qualifications

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
• Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash.
• Identify referral opportunities for new products and services based on client’s financial goals.
• Educate clients on digital and self-service opportunities offered by Citi.
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets.
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed.

Skills

Customer service experience

Sales skills

Money handling

Problem solving

Teamwork

Education

High School diploma or equivalent

Job description

The Teller is an entry-level position at Citi in Calabasas, CA, providing essential branch services and handling transactions. Part-time role with focus on delivering high-quality customer service and helping the branch generate revenue through optimal solutions.

Responsibilities include cash handling, assisting clients, promoting digital tools, and maintaining compliance with bank policies. Education: high school diploma; prior cash handling or sales experience preferred.