Branch Security Officer | New Opening - South Coast Plaza

Tiffany & Co.; Costa Mesa (CA); Hybrid; USD 31,037 - 41,989; Full time

Job summary

Tiffany & Co is looking for a Branch Security Officer for their South Coast Plaza location in California. This role involves providing exceptional security and operational support, partnering with management to deter theft and ensure safety procedures are followed.

Ideal candidates should be high school graduates with retail experience and basic computer skills. A passion for customer service enhances the Tiffany experience. The pay ranges from $22.53 to $30.48 based on experience.

Qualifications

• High School Graduate.
• Basic computer skills.
• Experience in a retail/security environment.
• 1-year prior experience in a security related position.

Responsibilities

• Provide exceptional security and operations support.
• Partner with Senior Security Officer to deter theft and respond to emergencies.
• Ensure security systems are adhered to with daily inspections and reports.
• Assist with facilities repairs and communicate with store team.
• Act as a Tiffany ambassador to support sales.

Skills

Basic computer skills

Customer service

Security protocols

Retail operations

Education

High School Graduate

Job description

Branch Security Officer | New Opening - South Coast Plaza

Overview

At Tiffany, we expect our employees to deliver the Tiffany Experience to each customer and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design, and a dedicated commitment to corporate sustainability.

Job Responsibilities

Security Controls and Operations

• Provide exceptional security and operations support to drive sales and service.
• Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures.
• Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions.
• Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and communicate with store team.
• Cover both security and back of house operations and controls.
• Provide a positive Tiffany experience from beginning to end for each client.
• Deepen the relationship with our clients to drive lifetime dedication and spend.
• Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.

Service

• Elevate in store experience consistently delivering memorable moments.
• Demonstrate passion as a Tiffany brand ambassador during every customer interaction. Demonstrate Client Experience Behaviors identified within the NPS program.
• Implement standard processes by optimizing hospitality and store amenities to create unique experiences and act on NPS scores and client feedback.
• Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and connect with store team.

Experience

Required

• High School Graduate.
• Basic computer skills.
• Ability to work retail store hours as necessary, including nights, weekends, and holidays.
• Authorization to work in the United States or in the country where the position is based.
• Experience in a retail/security environment.
• 1-year prior experience in a security related position.

The hiring range for this position ranges from $22.53-30.48. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.