Branch Security Officer - Glendale

LVMH Group; Glendale (CA); On-site; USD 31,037 - 41,989; Full time

Job summary

LVMH Group in Glendale, California is seeking a Security Controls and Operations professional to enhance sales and service through exceptional support. The ideal candidate will deliver a memorable client experience while ensuring adherence to security protocols and facilitating store operations.

The role includes working closely with the Senior Security Officer and engaging with clients to foster loyalty. Experience in retail security is required, along with the ability to work flexible hours including nights and weekends.

Qualifications

• High School Graduate.
• Basic computer skills.
• Ability to work retail store hours as necessary.
• Authorization to work in the U.S.
• Experience in a retail/security environment.
• 1-year prior experience in a security related position.

Responsibilities

• Provide exceptional security and operations support to drive sales and service.
• Partner with Senior Security Officer for theft deterrence and emergency responses.
• Ensure adherence to security systems through daily inspections.
• Carry out operations tasks including opening and closing procedures.
• Act as a Tiffany ambassador to enhance client experience.

Skills

Retail Security

Customer Service

Basic Computer Skills

Education

High School Graduate

Job description

Security Controls and Operations

• Provide exceptional security and operations support to drive sales and service.
• Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures.
• Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, key access, and report submissions.
• Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and communicate with store team.
• Cover both security and back‑of‑house operations and controls.
• Provide a positive Tiffany experience from beginning to end for each client.
• Deepen the relationship with our clients to drive lifetime dedication and spend.
• Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving the sales plan.

Service

• Elevate in‑store experience consistently delivering memorable moments.
• Demonstrate passion as a Tiffany brand ambassador during every customer interaction. Demonstrate Client Experience Behaviors identified within the NPS program.
• Implement standard processes by optimizing hospitality and store amenities to create unique experiences and act on NPS scores and client feedback.
• Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and connect with store team.

Experience

• High School Graduate.
• Basic computer skills.
• Ability to work retail store hours as necessary, including nights, weekends, and holidays.
• Authorization to work in the United States or in the country where the position is based.
• Experience in a retail/security environment.
• 1‑year prior experience in a security related position.

The hiring range for this position ranges from $22.53–30.48. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.