Branch Security Officer - Glendale

Tiffany & Co.; Glendale (CA); On-site; USD 31,037 - 41,989; Full time

Job summary

Tiffany & Co. is seeking a Branch Security Officer in Glendale, California to provide exceptional security and operations support. You will deter theft, respond to emergency situations, and ensure adherence to security systems.

This role requires a high school diploma, basic computer skills, and the ability to work retail hours. Prior experience in security is a plus. Join us to create memorable experiences for clients while ensuring their safety.

Qualifications

• Authorization to work in the United States or the country of employment.
• Ability to work retail store hours, including nights and weekends.
• Experience in a retail/security environment preferred.

Responsibilities

• Provide exceptional security and operations support.
• Partner to deter theft and respond to emergencies.
• Assist with operational tasks including opening and closing procedures.

Skills

Basic computer skills

Retail customer interaction

Emergency response

Theft deterrence

Education

High School Graduate

Job description

Job Description

At Tiffany, we expect our employees to deliver the Tiffany Experience to each customer and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design, and a dedicated commitment to corporate sustainability.

As a Tiffany Branch Security Officer, you will:

Security Controls and Operations

• Provide exceptional security and operations support to drive sales and service.
• Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures.
• Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions.
• Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and communicate with store team.
• Cover both security and back of house operations and controls.

Sales

• Provide a positive Tiffany experience from beginning to end for each client.
• Deepen the relationship with our clients to drive lifetime dedication and spend.
• Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.

Service

• Elevate in store experience consistently delivering memorable moments.
• Demonstrate passion as a Tiffany brand ambassador during every customer interaction. Demonstrate Client Experience Behaviors identified within the NPS program.
• Implement standard processes by optimizing hospitality and store amenities to create unique experiences and act on NPS scores and client feedback.
• Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and connect with store team.

Experience

Required

• High School Graduate.
• Basic computer skills.
• Ability to work retail store hours as necessary, including nights, weekends, and holidays.
• Authorization to work in the United States or in the country where the position is based.

Desired

• Experience in a retail/security environment.
• 1-year prior experience in a security related position.

The hiring range for this position ranges from $22.53-30.48. The rate of pay offered will be dependent upon…