Branch Sales & Service Leader

Citigroup Inc.; Town of Florida (NY); On-site; USD 66,000 - 100,000; Full time

Job summary

Citi in Coconut Creek, Florida, is seeking a Branch Sales leader to oversee sales, service, and staff performance in a dynamic banking environment. You will drive budgeting, set priorities, and ensure excellent customer service while safeguarding assets.

The role requires 5-8 years in banking, proven team management, and strong communication and analytical skills. Join Citi to lead a high-performing branch with a focus on risk control and growth.

Qualifications

• 5-8 years of relevant experience required.
• Previous experience in banking or financial industry preferred.
• Proven experience managing teams.
• Clear and concise written and verbal communication skills.
• Strong analytical skills.

Responsibilities

• Administer branch sales, service, control and management of human resources.
• Manage staff to ensure priorities are clear and maintain high levels of customer service.
• Execute planning and budgeting activities to meet branch annual goals.
• Conduct daily huddles and communicate goals, strategies, and expectations to staff.
• Monitor performance to meet branch metrics and drive customer satisfaction.

Skills

Team management

Communication skills

Analytical skills

Education

Bachelor's degree

Job description

Citi in Coconut Creek, Florida, is seeking a Branch Sales leader to oversee sales, service, and staff performance in a dynamic banking environment. You will drive budgeting, set priorities, and ensure excellent customer service while safeguarding assets.

The role requires 5-8 years in banking, proven team management, and strong communication and analytical skills. Join Citi to lead a high-performing branch with a focus on risk control and growth.