Branch Sales & Service Associate

First Citizens Bank; North Augusta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

First Citizens Bank is seeking a Sales and Service Representative for our Georgia branch. You will handle transactions, assist customers with inquiries, and educate customers on bank capabilities and tools.

Your role includes identifying and referring sales opportunities to partners and supporting branch sales goals. The position emphasizes strong customer service, effective communication, and teamwork, with adaptability to shifting priorities and a fast-paced banking environment.

Qualifications

• Customer service experience and ability to engage customers to assess needs and provide solutions.
• Strong communication and interpersonal skills to interact confidently with customers and colleagues.
• Ability to adapt to changing priorities and work in a fast-paced environment.

Responsibilities

• Service standards: foster partnerships delivering value for customers and colleagues.
• Initiate conversations to uncover sales or referral opportunities.
• Listen and ask questions to understand customer needs and take prompt actions.

Skills

Customer Service

Communication

Teamwork

Adaptability

Flexibility

Agility

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative for our Georgia branch. You will handle transactions, assist customers with inquiries, and educate customers on bank capabilities and tools.

Your role includes identifying and referring sales opportunities to partners and supporting branch sales goals. The position emphasizes strong customer service, effective communication, and teamwork, with adaptability to shifting priorities and a fast-paced banking environment.