Branch Sales Associate

Jobtailor; Honolulu (HI); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Jobtailor seeks a customer-focused retail associate in Honolulu to provide solutions to walk-in customers, guide product selection, and ensure a seamless purchasing experience. You will maximize sales opportunities, foster customer loyalty, and manage the full in-store journey from entry to loading customer vehicles.

Responsibilities include accurate order entry, staging will-call and shipping products, and assisting with merchandising while maintaining Grainger standards.

Qualifications

• Demonstrated customer service and sales focus.
• Experience managing inventory and backroom processes.
• Ability to enter orders accurately and coordinate with customers.

Responsibilities

• Provide solutions and connect with walk-in customers using guidance, knowledge, and a winning attitude
• Maximize sales opportunities, create customer loyalty, and exceed customer expectations
• Manage the entire customer experience, including product selection, accurate order entry, safely picking product, and safely loading customer vehicles
• Adapt communication style to differing audiences via email, phone, and in person
• Pick, prepare, and stage will-call orders and shipping products
• Prepare customer backorders and put away received stock
• Assist with merchandising and showroom replenishment
• Perform inventory counts
• Navigate different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to maintain branch appearance to Grainger standards
• Report to the Branch Manager

Skills

Customer Service

Sales

Inventory Management

Order Entry

Powered Equipment

Safety Compliance

Tools

Computer Systems

Job description

Responsibilities

• Provide solutions and connect with walk-in customers using guidance, knowledge, and a winning attitude
• Maximize sales opportunities, create customer loyalty, and exceed customer expectations
• Manage the entire customer experience, including product selection, accurate order entry, safely picking product, and safely loading customer vehicles
• Adapt communication style to differing audiences via email, phone, and in person
• Pick, prepare, and stage will-call orders and shipping products
• Prepare customer backorders and put away received stock
• Assist with merchandising and showroom replenishment
• Perform inventory counts
• Navigate different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to maintain branch appearance to Grainger standards
• Report to the Branch Manager

Requirements

• Flexibility to work any time within branch hours of operation
• Will safely lift up to 50 pounds unassisted and heavier loads with assistance
• Learn and operate powered industrial equipment
• Agree to safety guidelines and comply with all process standards, including wearing personal protective equipment

Core Competencies

Demonstrates strong customer service skills by effectively managing the customer experience, maximizing sales opportunities, and ensuring compliance with safety guidelines. Proficient in navigating computer systems for order management and inventory control.

Highest-signal resume keywords

• Customer Experience Management
• Sales Maximization
• Inventory Management
• Powered Industrial Equipment Operation
• Safety Compliance

Hard Skills

• Order Entry
• Inventory Counts
• Product Selection
• Merchandising
• Warehouse Activities

Soft Skills

• Adaptable Communication
• Customer Loyalty Building
• Winning Attitude

Industry Keywords

• Safety Guidelines
• Personal Protective Equipment
• Branch Operations

Tools & Technologies

• Computer Systems