Branch Sales Associate, Part-Time

Jobtailor; Santa Ana (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Jobtailor in Santa Ana, CA seeks a customer-focused branch associate to provide solutions to walk-in customers, maximize sales, and manage the full customer experience from product selection to loading vehicles.

The role requires flexibility to branch hours, ability to lift up to 50 pounds, operate powered equipment, and follow safety guidelines. Merchandising, inventory, and housekeeping are also part of the duties.

Qualifications

• Demonstrates strong customer service skills to manage the customer experience and maximize sales opportunities.
• Proficient with powered industrial equipment and safety guidelines during inventory and merchandising tasks.
• Familiar with inventory counts, order entry, product selection, and showroom replenishment.

Responsibilities

• Provide solutions and connect with walk-in customers using guidance, knowledge, and a winning attitude.
• Maximize sales opportunities, create customer loyalty, and exceed customer expectations.
• Manage the entire customer experience, including product selection, accurate order entry, safely picking product, and safely loading customer vehicles.
• Adapt communication style to differing audiences via email, phone, or in person.
• Pick, prepare, and stage will-call orders and shipping product.
• Prepare customer backorders and put away received stock.
• Help with merchandising and showroom replenishment.
• Perform inventory counts.
• Navigate computer systems for customer-facing and warehouse activities.
• Perform housekeeping tasks to maintain branch appearance.
• Report to the Branch Manager.

Skills

Customer Experience Management

Sales Maximization

Powered Industrial Equipment Operation

Inventory Management

Safety Compliance

Communication

Team Collaboration

Tools

Computer Systems

Job description

• Provide solutions and connect with walk-in customers using guidance, knowledge, and a winning attitude
• Maximize sales opportunities, create customer loyalty, and exceed customer expectations
• Manage the entire customer experience, including product selection, accurate order entry, safely picking product, and safely loading customer vehicles
• Adapt communication style to differing audiences via email, phone, or in person
• Pick, prepare, and stage will-call orders and shipping product
• Prepare customer backorders and put away received stock
• Help with merchandising and showroom replenishment
• Perform inventory counts
• Navigate computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to maintain branch appearance
• Report to the Branch Manager

Requirements

• Flexibility to work any time within branch hours of operation
• Safely lift up to 50 pounds unassisted and heavier loads with assistance
• Learn and operate powered industrial equipment
• Agree to safety guidelines and comply with all process standards, including wearing personal protective equipment

Core Competencies

Demonstrates strong customer service skills by effectively managing the customer experience, maximizing sales opportunities, and ensuring customer satisfaction. Proficient in operating powered industrial equipment and adhering to safety guidelines while performing inventory and merchandising tasks.

Highest-signal resume keywords

• Customer Experience Management
• Sales Maximization
• Powered Industrial Equipment Operation
• Inventory Management
• Safety Compliance

Hard Skills

• Order Entry
• Product Selection
• Inventory Counts
• Merchandising
• Warehouse Navigation

Soft Skills

• Communication
• Adaptability
• Customer Loyalty Building
• Team Collaboration

Industry Keywords

• Safety Guidelines
• Personal Protective Equipment
• Branch Operations

Tools & Technologies

• Computer Systems