Branch Retail Leader: Elevate Service & Growth

Merchants & Marine Bancorp, Inc.; Moss Point, Northern (MS, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

401k

Medical Insurance

Vision Insurance

Dental Insurance

Telemedicine

Paid time Off

Paid Holidays

Tuition Assistance

Fitness Reimbursement

Job summary

Merchants & Marine Bancorp, Inc. is seeking a Retail Bank Manager to lead all branch operations at MMB Hurley Branch in Moss Point, MS. The RBM will drive customer experience, regulatory compliance, and staff leadership, while supporting business development across branch locations.

The role involves coaching branch employees, managing daily workflows, and ensuring adherence to bank policies and procedures with a focus on service excellence and community involvement.

Qualifications

• Ability to work independently with strong time management, teamwork, organization, problem solving & project management skills.
• Demonstrated customer service, interpersonal, and communication skills.

Responsibilities

• Lead branch operations and ensure regulatory compliance.
• Deliver exceptional customer experiences within assigned branches.
• Oversee daily activities of retail banking staff and support business development.
• Conduct branch self-audits and ensure reports are timely and accurate.
• Manage marketing materials to align with bank standards.
• Identify opportunities for bank product referrals and deepen customer relationships.
• Lead staff through training, coaching, and performance management.

Skills

Independent work

Customer service

Communication skills

Education

Bachelor’s Degree in Finance or related field

High school diploma or equivalent

Tools

Microsoft Office

Job description

Merchants & Marine Bancorp, Inc. is seeking a Retail Bank Manager to lead all branch operations at MMB Hurley Branch in Moss Point, MS. The RBM will drive customer experience, regulatory compliance, and staff leadership, while supporting business development across branch locations.

The role involves coaching branch employees, managing daily workflows, and ensuring adherence to bank policies and procedures with a focus on service excellence and community involvement.