Branch Rental Manager

Hogan Transportation; Tulsa (OK); On-site; USD 50,000 - 75,000; Full time

Job summary

Hogan Transportation is seeking a driven Branch Rental Manager to oversee the operations of our truck rental service, focusing on business development and exceptional customer service. This role involves managing a multi-million-dollar fleet, ensuring operational efficiency, and executing marketing strategies. Ideal candidates should have sales leadership experience and a passion for customer satisfaction, with opportunities for growth and mentorship.

Qualifications

• 2+ years of sales and/or leadership experience preferred.
• Ability to develop positive business relationships.
• Strong desire to take initiative and compete in sales-driven environments.

Responsibilities

• Manage a fleet of trucks and ensure customer requirements are met.
• Pursue new commercial rental accounts and develop sales leads.
• Execute the company’s sales and marketing strategies.

Skills

Analytical skills

Problem-solving

Sales experience

Teamwork

Organizational skills

Communication skills

Tools

Word

Excel

PowerPoint

Job description

Join the Hogan team! The Branch Rental Manager (BRM) position has responsibility for the sales & operational activities of our commercial truck rental product line, including: business development, account management, customer service, asset management, and the branch’s overall product line performance.

As the Branch Rental Manager, you’ll manage a multi-million-dollar fleet, make decisions and create solutions to maximize product line revenue & profitability performance, create an efficient rental operation, provide outstanding service to our customers, pursue new commercial rental accounts, develop sales leads for new contractual product lines (e.g., full service lease, contract maintenance, etc.), and execute the company’s sales & marketing strategies. Our Branch Rental Managers are exposed to many different sales & operations aspects of our business, gaining valuable experience and knowledge. And, our management team provides positive coaching & mentoring to help develop your skill sets for success.

Essential Duties and Responsibilities

• Manages a fleet of trucks and matches availability with customer requirements and needs.
• Ensures decisions and solutions throughout the vehicle rental process maximize product line revenue and profitability performance.
• Ensures the rental operation runs efficiently.
• Interacts with clients and potential clients in-person and on the phone ensuring high-quality service and excellent overall customer experience.
• Arranges for the rental of vehicles, including all necessary paperwork.
• Works with shop personnel, as well as takes ownership and all steps necessary, to ensure trucks are client-ready, on-time.
• Ensures high-quality customer satisfaction and overall positive customer experience.
• Resolves customer complaints to their satisfaction with Hogan policies and procedures.
• Pursues new commercial rental accounts.
• Develops sales leads for new contractual product lines (e.g., full-service lease, contract maintenance, etc.)
• Works with and assists other Hogan sales personnel to maximize branch’s financial performance.
• Executes the company’s sales and marketing strategies.
• Other duties as required.

Requirements

• 2+ years sales and/or leadership experience is preferred
• Ability to develop positive business relationships
• Analytical and problem-solving mentality
• Ability to work well within a professional team environment
• Strong desire to take initiative and compete in a sales-driven department
• Desire to face and address new challenges
• Ability to handle multiple tasks in a fast-paced work environment
• Strong organizational skills with great attention to detail
• Excellent written and verbal communication skills
• Proficient in Word, Excel, and PowerPoint
• No required overnight travel (except for an occasional meeting at corporate HQ)