Branch Project Manager

Planes; Indianapolis (IN); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HSA with company contribution

401(k) with company match

Paid time off and holidays

Career growth opportunities

Job summary

Planes, Indianapolis-based, is seeking a Branch Project Manager to oversee client relations and project delivery for relocations, installations, warehousing and related workplace services. You will coordinate cross-functional teams, visit sites, manage schedules and budgets, and ensure customer satisfaction.

The role emphasizes strong communication, organization, and the ability to handle multiple priorities in a fast-paced environment.

Qualifications

• High school diploma or GED is required.
• Bachelor's degree in Business or related field preferred.
• Minimum of 2 years of industry-related experience.
• Strong organizational and time management skills.
• Excellent problem-solving and decision-making abilities.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Customer-focused mindset with a commitment to service excellence.

Responsibilities

• Serve as the primary contact for customers and stakeholders on assigned projects.
• Build strong client relationships and provide exceptional customer service throughout project execution.
• Conduct site visits to assess project requirements, logistics, inventory, access points, and service needs.
• Coordinate project preparation activities and oversee day-to-day operations.
• Monitor project schedules, budgets, and performance to ensure successful outcomes.
• Resolve project challenges and communicate proactively with customers, vendors, and internal teams.
• Lead projects from initial planning through final completion while maintaining customer satisfaction.

Skills

Organizational skills

Time management

Problem-solving

Verbal communication

Written communication

Customer service

Relationship building

Project coordination

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Location: Indianapolis, IN

Pay: $60,000 - $70,000 per year, based on experience

Schedule: Full-Time | Monday-Friday | First Shift (occasional nights, weekends, and overtime as needed)

About Planes

We are a global company with local values. What started with a single truck in Cincinnati, Ohio, in 1921 has grown into a third-generation, family-owned business. Our purpose is simple: helping customers move forward with confidence. Today, we provide commercial moving, installation, warehousing, and workplace solutions for organizations of all sizes. Whether we're relocating an entire office, coordinating furniture and equipment installations, managing warehouse inventory, or supporting complex workplace transitions, our team delivers exceptional service every step of the way.

At Planes, everything starts with culture. Our TEAM culture is part of our DNA. It's reflected in how we communicate, how we support one another, and how we serve our customers. We believe great people make great companies, and we're committed to growing and succeeding together.

Position Summary

The Branch Project Manager serves as the primary point of contact for customers, stakeholders, and internal teams throughout the lifecycle of assigned projects. This role manages commercial relocations, office reconfigurations, furniture and equipment installations, warehousing solutions, and other workplace service projects for organizations of all sizes. The Project Manager is responsible for planning, coordinating, and executing projects while ensuring customer satisfaction, operational excellence, and financial performance.

What You'll Do

• Serve as the primary contact for customers and stakeholders on assigned projects.
• Build strong client relationships and provide exceptional customer service throughout project execution.
• Conduct site visits to assess project requirements, logistics, inventory, access points, and service needs.
• Coordinate project preparation activities and oversee day-to-day operations.
• Monitor project schedules, budgets, and performance to ensure successful outcomes.
• Resolve project challenges and communicate proactively with customers, vendors, and internal teams.
• Lead projects from initial planning through final completion while maintaining customer satisfaction.

Qualifications

• High school diploma or GED required.
• Bachelor's degree in Business or a related field preferred.
• Minimum of 2 years of industry-related experience required.
• Strong organizational and time management skills.
• Excellent problem-solving and decision-making abilities.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Customer-focused mindset with a commitment to service excellence.

Benefits

Planes offers a competitive compensation package and excellent benefits, including:

• Medical, dental, and vision insurance
• Health Savings Account (HSA) option with company contribution
• 401(k) retirement plan with company match
• Paid time off, paid holidays, paid sick time
• Career growth and professional development opportunities

Join the Planes Team

If you're a driven project professional who enjoys building relationships, managing complex projects, and delivering exceptional customer experiences, we'd love to hear from you. Join a company with more than 100 years of success and help move people, businesses, and communities forward with confidence.