Branch Operations Supervisor Associate - San Diego, CA

California Bank & Trust; San Diego (CA); On-site; USD 45,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Adoption Assistance

HSA/FSA

PTO & Holidays

401(k) Match

Tuition Reimbursement

Mental Health Benefits

Job summary

California Bank & Trust in San Diego seeks a Branch Operations Supervisor Associate to oversee branch activities, lead the teller line, support new accounts, and ensure smooth daily operations.

The role requires a Bachelor's degree with experience in branch banking, strong customer service and leadership. Travel and driving are required, with a valid license. The bank offers comprehensive benefits and competitive compensation.

Qualifications

• Bachelor's degree and some experience in branch banking or operations.
• Basic knowledge of branch operations, policies, procedures.
• Knowledge of branch financial products and services.
• Ability to perform multiple branch responsibilities.

Responsibilities

• Open and close branch operations and generate reports.
• Approve branch operations capacity decisions.
• Oversee teller line, new accounts, and inside sales.
• Handle issues in person or by phone.
• Travel regionally as needed.
• Possess reliable personal transportation and valid driver's license.

Skills

Customer service

Communication

Leadership

Multitasking

Education

Bachelor's degree

Job description

Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate’s unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive.

As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for “Best Bank” and “Best Commercial Bank” from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for “Overall Client Satisfaction” in Small Business & Middle Market Excellence Awards.

We are looking for a Branch Operations Supervisor Associate in San Diego, CA.

Essential Functions

• Travels to various branches and departments acting as a temporary Customer Service Manager.
• Responsible to open and close branch, create reports, give approvals on branch operations capacity.
• Manages the day-to-day activities of the branch including the teller line, new accounts and all aspects of inside sales.
• Handles any issues, in person and/or over the phone.
• Some regional travel required.
• Must be able to provide own transportation to drive to and from assignments.
• May be required to lead or supervise branch staff.
• Driving is an essential function of this role and as such, employees must have a valid driver's license and good driving record.
• Other duties as assigned.

Qualifications

• Requires a Bachelor's degree and some experience in branch banking or operations or other directly related experience. A combination of education and experience may meet job requirements.
• Basic knowledge of branch operations, policies, procedures.
• Knowledge of branch financial products and services.
• Ability to function in performing multiple branch job responsibilities.
• Solid customer service and communication skills.
• Good leadership skills.

Benefits

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
• Employee Ambassador preferred banking products

This position is eligible to earn a base salary in the range of $33 - $41 hourly depending on job-related factors such as level of experience.