Branch Operations Specialist (St. Louis, MO)

Oppenheimer & Co. Inc.; St. Louis (MO); On-site; USD 65,000 - 85,000; Full time

Job summary

Oppenheimer & Co. Inc. is seeking a Branch Operations Specialist for its St. Louis branch. The role focuses on supporting day-to-day operations, client onboarding, and ensuring timely processing of documentation to the home office.

The ideal candidate will have brokerage operations experience, strong attention to detail, and excellent communication skills, with the ability to work independently or under the Branch Manager's guidance.

Qualifications

• FINRA Series 99 registration within 6 months of hire.
• Experience in brokerage operations.
• Strong attention to detail and accuracy.
• Proficient in Microsoft Office.
• Able to navigate multiple computer systems and search tools.
• Excellent verbal, written, and interpersonal communication.
• Strong organizational, multi-tasking, and prioritizing abilities.

Responsibilities

• Assist in maintaining day-to-day operations to ensure operational excellence.
• Support client onboarding process.
• Maintain and process documents.
• Assist with audit preparations.
• Communicate effectively with home-office personnel.
• Interact with branch staff and management at all levels.
• Handle routine/sensitive matters.
• Ensure documents are sent to home office promptly.
• Cross-train within other operations roles.
• Willing to take on additional tasks.

Skills

Brokerage operations

Multitasking

Organizational skills

Attention to detail

Interpersonal communication

System navigation

Microsoft Office

Education

FINRA Series 99

Job description

Who We Are

Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services.

Job Description

The firm is seeking a Branch Operations Specialist to join their branch office in St. Louis Branch Office. This role requires superior interpersonal skills as well as organizational and multi-tasking skill sets. The candidate should be able to operate independently as well as a member of a team under the leadership of the Branch Manager. This position will report to the National Branch Operations Administrator with secondary reporting to the Branch Manager.

Responsibilities

• Assist in maintaining the day to day operations to ensure operational excellence
• Support client onboarding process
• Maintain and process documents
• Assist with audit preparations
• Communicate effectively and efficiently with home office personnel
• Interact and support branch staff and all levels of management
• Interact on routine/sensitive matters
• Ensure that all documents are sent to home office in a timely manner
• Cross training within other positions in the Operations area
• Willing and able to take on additional tasks

Qualifications

• FINRA Registration: Series 99 required (Within 6 months of hire)
• Brokerage operations experience
• Strong attention to detail and accuracy
• Intermediate Microsoft Office skills
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Excellent verbal, written, and interpersonal communication skills
• Effective organizational, multi-tasking, and prioritizing skills