Branch Operations Manager (Relocation Assistance)

LeoForce; Columbus (OH); On-site; USD 120,000 - 150,000; Full time

Job summary

Leoforce is seeking a Branch Operations Manager in Columbus, OH, to own day-to-day P&L and lead Sales, Project Management, Technicians, and Dispatch. This role focuses on driving profitability, customer satisfaction, and operational excellence across the branch.

You will hire, train, and develop the branch team, build a safety-first culture, and report key financials and KPIs to leadership. Relocation assistance is provided to help the right candidate join our growing platform.

Qualifications

• Proven experience managing and directing operations with direct P&L ownership.
• Strong customer service orientation and ability to drive satisfaction.
• Financial acumen with KPI and financial statement analysis.
• Excellent leadership, communication, and interpersonal skills.

Responsibilities

• Own day-to-day P&L for the branch and oversee Sales, PM/CS, Technicians, Safety, Training, Equipment, Inventory & Purchasing, and Dispatch.
• Manage scheduling & dispatch, staff training, customer service coordination, billing/AR/AP, and invoicing/collections.
• Hire, train, evaluate, and lead the full branch team.
• Build and promote a safety-first culture with a preventative maintenance program across locations.
• Review weekly/monthly sales, product mix, and profitability; stay connected with key customers.
• Provide timely financial and KPI reporting to company leadership.
• Recruit talented employees across all branch functions.
• Represent the branch in the local community and industry networks.

Skills

P&L ownership

Operations leadership

Customer service

Financial analysis

Leadership & communication

Job description

Branch Operations Manager (Relocation Assistance)

Location: Columbus,OH, US

Job Description

Experience: Manager

Salary: $120,000 - $150,000 per year

Job Details

A Day in This Role

Your morning starts with a quick huddle on the day's dispatch board — who's where, what's urgent, what can wait. You walk the shop floor, check in with a technician working through a tricky install, then sit down with last week's numbers: labor hours, job costs, collections. You take a call from a key account who wants a status update, personally, because that's the kind of relationship you maintain. By afternoon you're reviewing a new hire's first week and thinking through how a preventative-maintenance push could reduce next month's emergency calls.

The Role

• Own day-to-day P&L for the branch, overseeing Sales, Project Management/Customer Service, Technicians, Safety, Training, Equipment, Inventory & Purchasing, and Dispatching.
• Manage scheduling & dispatch, staff training, customer service coordination, billing/AR/AP, and invoicing/collections.
• Hire, train, evaluate, and lead the full branch team.
• Build and promote a safety-first culture, including a preventative maintenance program across all locations.
• Review weekly/monthly sales, product mix, and profitability reports; maintain close contact with key customers.
• Provide timely financial and KPI reporting to company leadership.
• Recruit talented employees across all functions of the business.
• Represent the branch in the local community — trade organizations, civic associations, and networking that supports growth.

What You Bring — Must-Haves

• Proven experience managing and directing the operations of a business unit, with direct P&L ownership.
• Strong customer service orientation and demonstrated ability to drive satisfaction.
• Financial acumen — comfortable analyzing KPIs and financial statements.
• Excellent leadership, communication, and interpersonal skills.

What You Bring — Nice-to-Haves

• Commercial door, dock, or access-control industry experience specifically.
• Prior career path through a Service Manager or similar technical-operations track.
• Experience integrating a business post-acquisition.

Career Path

Branch Managers who build strong, profitable operations are natural candidates for multi-branch or regional oversight as the platform continues to expand through acquisition — this is a company actively looking to grow its next layer of regional leadership from within.

A bit about us:

Run your branch like it's your own business — full P&L, real autonomy, and a company that's growing fast enough to make your next move an easy one.

Our client is a fast-growing, private-equity-backed operator in the commercial door, dock, and access-control space, expanding through acquisition across multiple U.S. markets. Their branches run lean and hands-on — this is a company that wants leaders who'll get in the weeds, not just manage from a distance.

The salary range above doesn't include additional compensation perks.

Why join us?

• Full P&L ownership — run your branch like it's your own business, with real autonomy and real accountability.
• Direct path for career growth as the company continues to scale through acquisition.
• Right people, right seats — a culture that invests in developing its leaders.
• Support from a growing platform without the bureaucracy of a large corporate structure.
• The chance to build your own team from the ground up, including who you hire and how you run things.