Branch Operations Manager – Equipment Rentals & Safety

United Rentals; San Diego (CA); On-site; USD 77,000 - 115,000; Full time

Benefits offered by this job

Paid Parental Leave

Employee Discount Program

Career Development & Promotional Oppt.

Additional Vacation Buy Up Program (US

Early Wage Access through Payactiv (US

Paid Sick Leave

Inclusive and welcoming culture

Job summary

United Rentals is seeking an Operations Manager to coordinate and direct the delivery of quality service to maximize branch productivity. You will work with the Branch Manager to ensure safety, world-class customer service, and process compliance for effective operations.

The role requires leadership, a customer-focused mindset, and the ability to drive sales and operational excellence across the team. A strong background in sales/ops and proficiency with Microsoft Office are essential.

Qualifications

• High School diploma required; Bachelor's degree preferred.
• 3+ years of sales and operational experience.
• Basic knowledge of the construction rental equipment industry or related.
• Strong motivational and leadership skills.
• Superior customer service, teamwork and verbal/written communication skills.
• Proficient in Microsoft Office (particularly Excel).
• Valid driver's license with an acceptable record.

Responsibilities

• Support Branch Manager in implementing actions to achieve financial objectives.
• Assist the Branch Manager in ensuring compliance with all company policies.
• Oversee sales efforts and business initiatives.
• Responsible for performance management of direct staff including Inside Sales Reps, Drivers, and other staff as applicable.
• Motivate, coach and train personnel.
• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication.
• Other duties assigned as needed.

Skills

Leadership

Customer service

Verbal & written communication

Sales & operations experience

Teamwork

Education

High School diploma

Bachelor's degree preferred

Tools

Microsoft Office

Excel

Job description

United Rentals is seeking an Operations Manager to coordinate and direct the delivery of quality service to maximize branch productivity. You will work with the Branch Manager to ensure safety, world-class customer service, and process compliance for effective operations.

The role requires leadership, a customer-focused mindset, and the ability to drive sales and operational excellence across the team. A strong background in sales/ops and proficiency with Microsoft Office are essential.