Branch Operations Manager-Aubrey

Lewisvillechamber; Aubrey, Northern (TX, KY); Hybrid; USD 34,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Life insurance

Health savings account

Bonus incentives

Job summary

PointBank in Aubrey, TX is seeking a Branch Operations Manager to energize a team, enhance customer experiences, and help grow branch performance. You will oversee teller operations, ensure accuracy, and manage daily balancing and vault activities.

The role emphasizes fraud prevention, community involvement, and a culture of service excellence, with opportunities for bonuses and recognition.

Qualifications

• Experience in financial services or banking settings.
• Proven ability to lead a team and drive results.
• Strong customer-focused approach and problem solving.

Responsibilities

• Lead, coach, and motivate a high-performing team through training, scheduling, and development.
• Drive branch growth through sales, referrals, and relationship-building opportunities.
• Oversee teller operations and new account activities while ensuring compliance and accuracy.
• Manage branch cash levels, vault operations, audits, and daily balancing procedures.
• Educate customers on fraud prevention and provide solutions that make banking easier.
• Ensure the branch is organized, well-stocked, and always ready to deliver outstanding service.
• Support community involvement initiatives and represent PointBank with pride.
• Identify opportunities to improve processes and strengthen team performance.

Skills

Leadership

Customer service

Communication

Team coaching

Sales

Education

High School Diploma or GED

Job description

Ready to Lead, Inspire, and Make an Impact?
At PointBank, we’re looking for a Branch Operations Managerfor Aubrey who can energize a team, create exceptional customer experiences, and help drive branch success.

What You’ll Do

• Lead, coach, and motivate a high-performing team through training, scheduling, and development.
• Drive branch growth through sales, referrals, and relationship-building opportunities.
• Oversee teller operations and new account activities while ensuring compliance and accuracy.
• Manage branch cash levels, vault operations, audits, and daily balancing procedures.
• Educate customers on fraud prevention and provide solutions that make banking easier.
• Ensure the branch is organized, well-stocked, and always ready to deliver outstanding service.
• Support community involvement initiatives and represent PointBank with pride.
• Identify opportunities to improve processes and strengthen team performance.

What you'll need

• High School Diploma or GED
• Financial services or banking experience (Required)
• Leadership or management experience (Required)
• Strong communication and customer service skills
• Positive attitude and passion for helping others succeed

Why You’ll Love Working Here

• Strong community involvement we don’t just market locally, we show up
• A supportive environment where you can learn, grow, and make an impact

Compensation & Benefits

• Hourly pay
• Monthly Performance Bonus Opportunities
• Quarterly Sales & Referral Incentives
• Team Performance Rewards & Recognition Programs
• 401(k)

• Dental, Health & vision insurance
• Health savings account
• Life insurance
• Paid time off & more...

Additional Postings available from Point Bank