Branch Operations Manager- Aubrey

Little Elm Chamber of Commerce; Aubrey, Northern (TX, KY); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

401(k)

Dental/Health/Vision Insurance

Health Savings Account

Life Insurance

Paid Time Off

Monthly Performance Bonus

Job summary

PointBank in Aubrey, TX is seeking a Branch Operations Manager to lead a team, deliver exceptional customer experiences, and drive branch success. You will manage daily operations, focus on sales referrals, and uphold high standards of accuracy and compliance.

The role emphasizes leadership, banking experience, and a passion for helping customers. Join a community-focused bank that fosters growth and teamwork.

Qualifications

• High School Diploma or GED required.
• Financial services or banking experience required.
• Leadership or management experience required.
• Strong communication and customer service skills required.
• Positive attitude and passion for helping others succeed.

Responsibilities

• Lead, coach, and motivate a high-performing team through training, scheduling, and development.
• Drive branch growth through sales, referrals, and relationship-building opportunities.
• Oversee teller operations and new account activities while ensuring compliance and accuracy.
• Manage branch cash levels, vault operations, audits, and daily balancing procedures.
• Educate customers on fraud prevention and provide solutions that make banking easier.
• Ensure the branch is organized, well-stocked, and ready to deliver outstanding service.
• Support community involvement initiatives and represent PointBank with pride.
• Identify opportunities to improve processes and strengthen team performance.

Skills

Leadership

Management

Communication

Customer Service

Financial Services

Education

High School Diploma or GED

Job description

Ready to Lead, Inspire, and Make an Impact?
At PointBank, we’re looking for a Branch Operations Manager for Aubrey who can energize a team, create exceptional customer experiences, and help drive branch success.

What You’ll Do

• Lead, coach, and motivate a high-performing team through training, scheduling, and development.
• Drive branch growth through sales, referrals, and relationship-building opportunities.
• Oversee teller operations and new account activities while ensuring compliance and accuracy.
• Manage branch cash levels, vault operations, audits, and daily balancing procedures.
• Educate customers on fraud prevention and provide solutions that make banking easier.
• Ensure the branch is organized, well-stocked, and always ready to deliver outstanding service.
• Support community involvement initiatives and represent PointBank with pride.
• Identify opportunities to improve processes and strengthen team performance.

What you'll need

• High School Diploma or GED
• Financial services or banking experience (Required)
• Leadership or management experience (Required)
• Strong communication and customer service skills
• Positive attitude and passion for helping others succeed

Why You’ll Love Working Here

• Strong community involvement we don’t just market locally, we show up
• A supportive environment where you can learn, grow, and make an impact

Compensation & Benefits

• Hourly pay
• Monthly Performance Bonus Opportunities
• Quarterly Sales & Referral Incentives
• Team Performance Rewards & Recognition Programs
• 401(k)

• Dental, Health & Vision insurance
• Health savings account
• Life insurance
• Paid time off & more...

Additional Postings available from PointBank