Branch Operations Manager

Specialty Products and Insulation; Lithonia (GA); On-site; USD 75,000 - 150,000; Full time

Job summary

Specialty Products and Insulation is seeking an Operations Manager to lead the Lithonia, GA branch. The role oversees warehousing, customer service, and inside sales while driving EBITDA and budget targets. You will develop inventory programs, set performance metrics, and implement continuous improvement initiatives.

A strong safety culture and staff coaching are essential. Ideal candidates bring managerial experience, leadership ability, and proficiency in Microsoft Office and ERP systems, with

Qualifications

• High school diploma or GED or equivalent.
• Previous managerial experience required.
• Strong leadership and communication skills.
• Experience in distribution or building/construction preferred.
• Proficient in Microsoft Office and ERP systems.

Responsibilities

• Oversee branch operating income and EBITDA.
• Lead warehouse, admin, Customer Service and Inside Sales teams.
• Develop inventory programs to optimize turns and ensure adequate stock.
• Set performance metrics and drive continuous improvement.
• Lead safety program and ensure compliance with regulations and certifications.
• Coach and develop staff and implement training.

Skills

Leadership

Teamwork

Negotiation

Analytical skills

Interpersonal skills

Operational management

Microsoft Office

ERP systems

Inventory control

Logistics knowledge

Education

High school diploma/GED

Tools

Microsoft Office

ERP systems

Job description

About Your Future with SPIAre you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At SPI, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.Job DescriptionSummaryThe Operations Manager manages all aspects of the branch/area with expectations to meet branch/area operating income objectives. This role will manage warehouse/administrative personnel and Customer Service and Inside Sales Representatives.Areas of responsibilities may include but are not limited to:Ensure the branch/area’s operating income and EBITDA meets or exceeds budget.Establish, monitor, and communicate performance-based service metrics.Establish purchasing programs to provide adequate inventory while striving to improve inventory turns.Plan and set clear objectives to meet targets and initiate/track corrective action when required.Establish expectations for continuous improvement on an annual basis.Develop benchmarks and implement best practices to exceed benchmark performance.Lead and upgrade branch/area by ensuring development and training is in place for all personnel.Provide effective coaching to progressively improve performance of all personnel and establish recognition/reward programs to improve morale.Develop strong and proactive safety program by holding regular meetings to discuss proper procedures and processes. Set clear objectives to provide a safe work environment, while complying with all applicable government safety regulations.Ensure all operational certifications are current and in place in order to meet state, federal and corporate requirements.Education, Skills, Experience, and KnowledgeHigh school diploma/GED or equivalent work experiencePrevious managerial experienceTeamwork, multi-tasking, and leadership skillsStrong leadership, negotiation, and analytical skillsStrong operational skills and ability to understand key order entry, purchasing and collection techniquesProficient in Microsoft Office (Outlook, Excel, Word) and ERP systemsExcellent interpersonal and communication skillsExperience in distribution and/or building and construction industry is preferredExperience in inventory control techniques as well as logistics knowledgeWork EnvironmentOffice and warehouse/fabrication environmentPhysical demands may include but are not limited to:Moderate walking, standing, and/or climbing; light lifting and carrying, stooping, bending, kneeling, and reaching. Must be able to lift a minimum of 30 lbs.TravelLightExemption StatusExemptCompensation Range$75,000.00 - $150,000.00To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information.QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.