Branch Operations Manager

Specialty Distribution Group LLC; Lithonia (GA); On-site; USD 75,000 - 150,000; Full time

Job summary

SPI is seeking an Operations Manager to lead our branch operations in the Lithonia, GA area. The role oversees warehouse, administrative staff, Customer Service, and Inside Sales, driving profitability and efficiency across the operation.

Key responsibilities include establishing performance metrics, improving inventory turns, coaching staff, and maintaining a strong safety culture. Strong leadership, budgeting, and ERP/Microsoft Office proficiency are required.

Qualifications

• High school diploma or GED or equivalent work experience.
• Experience in distribution and/or building materials is a plus.
• Strong leadership, negotiation, and analytical skills.
• Proficient in Microsoft Office and ERP systems.
• Excellent interpersonal and communication skills.

Responsibilities

• Manage branch/area operating income and EBITDA to meet or exceed budget.
• Establish, monitor, and communicate performance-based service metrics.
• Plan and set objectives to meet targets and track corrective actions.
• Develop training and coaching programs to improve personnel performance.
• Implement safety programs and ensure compliance with regulations.
• Lead continuous improvement and share best practices to exceed benchmarks.

Skills

Managerial experience

Leadership

Analytical skills

ERP systems

Microsoft Office

Interpersonal skills

Distribution industry

Education

High school diploma/GED

Tools

Microsoft Office

ERP systems

Job description

About Your Future with SPI Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At SPI, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

Job Description Summary

The Operations Manager manages all aspects of the branch/area with expectations to meet branch/area operating income objectives. This role will manage warehouse/administrative personnel and Customer Service and Inside Sales Representatives. Areas of responsibilities may include but are not limited to:

• Ensure the branch/area’s operating income and EBITDA meets or exceeds budget.
• Establish, monitor, and communicate performance-based service metrics.
• Establish purchasing programs to provide adequate inventory while striving to improve inventory turns.
• Plan and set clear objectives to meet targets and initiate/track corrective action when required.
• Establish expectations for continuous improvement on an annual basis.
• Develop benchmarks and implement best practices to exceed benchmark performance.
• Lead and upgrade branch/area by ensuring development and training is in place for all personnel.
• Provide effective coaching to progressively improve performance of all personnel and establish recognition/reward programs to improve morale.
• Develop strong and proactive safety program by holding regular meetings to discuss proper procedures and processes.
• Set clear objectives to provide a safe work environment, while complying with all applicable government safety regulations.
• Ensure all operational certifications are current and in place in order to meet state, federal and corporate requirements.

Education, Skills, Experience, and Knowledge

• High school diploma/GED or equivalent work experience
• Previous managerial experience
• Teamwork, multi-tasking, and leadership skills
• Strong leadership, negotiation, and analytical skills
• Strong operational skills and ability to understand key order entry, purchasing and collection techniques
• Proficient in Microsoft Office (Outlook, Excel, Word) and ERP systems
• Excellent interpersonal and communication skills
• Experience in distribution and/or building and construction industry is preferred
• Experience in inventory control techniques as well as logistics knowledge

Work Environment

Office and warehouse/fabrication environment

Physical demands

Physical demands may include but are not limited to: Moderate walking, standing, and/or climbing; light lifting and carrying, stooping, bending, kneeling, and reaching. Must be able to lift a minimum of 30 lbs.

Exemption Status

Exempt

Compensation Range

$75,000.00 - $150,000.00 To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.