Branch Operations Manager

C4000 Stewart Title Company; Edina (MN); On-site; USD 71,000 - 118,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) with company match

Employee stock purchase program

Employee discounts

Job summary

Stewart Title Co is seeking a leader for field-based operations who will oversee a specific branch or department, ensuring profitability and customer satisfaction. This role includes coordinating field operations, guiding managers, and aligning local plans with Stewart's strategic goals.

Ideal candidates have 8+ years of leadership experience, a Bachelor’s degree, and a track record of driving performance across multiple teams.

Qualifications

• Bachelor’s degree preferred.
• Typically 8+ years of related work experience.
• Experience leading multiple teams and aligning branch goals with business objectives.

Responsibilities

• Directs efficient operation and profitability of a branch or department.
• Leads and mentors managers, supervisors, and staff for operational tasks.
• Aligns branch goals with unit objectives and analyzes metrics to drive improvements.
• Provides leadership to leadership teams and resources to support projects and services.
• Solves complex operational problems and negotiates with partners or customers.

Skills

Leadership

Strategic planning

People management

Education

Bachelor’s degree

Job description

At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all. You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company. Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about. More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle.

Job Description

Job Summary

Directly engages in field operations outside of core Escrow and Title Operations; also, includes various leadership roles that support the overall strategy and execution of field-based operations. Responsible for the efficient operation, profitability, supervision of a specific branch(es) or department(s) while assuring customer satisfaction.

Job Responsibilities

• Responsible for the efficient operation, profitability, supervision of a specific branch(es) or department(s) while assuring customer satisfaction
• Seen as the individual in charge and serves as the go-to person for a variety of issues needing escalation
• Supervises the day-to-day activities of employees responsible for operational tasks
• Aligns branch goals with business unit goals by monitoring branch metrics and providing recommendations to leadership for change based on branch results
• Provides leadership to managers, supervisors and/or individual contributors
• Accountable for the performance and results of multiple related teams
• Develops departmental plans, including business, production and/or organizational priorities
• Decisions are guided by resource availability and Stewart objectives
• Applies knowledge of key business drivers and the factors that maximize department performance
• Guided by functional or regional business plans, impacts the department results by supporting and funding of projects, products, services and/or technologies
• Identifies and solves complex, operational and organizational problems leveraging resources within or outside the department
• Persuades managers and leaders to take action and/or negotiates with external partners/vendors/customers
• Manages multiple related teams, sets departmental priorities and allocates resources to align with business objectives and annual plan

Education

Bachelor’s degree in relevant field preferred

Experience

Typically requires 8+ years of related work experience

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [e-mail].

Pay Range & Benefits

Pay Range & Benefits $70,585.40 - $117,642.34 Annually The base salary range provided is consistent with similar roles at the Company. The base salary range is not an absolute, but a guide, and actual offers will be based on the individual candidate’s knowledge, skills, education, experience, location, market conditions, and other compensation components. Depending upon all of the preceding considerations, the base salary may be lower or higher than the stated range. Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts Stewart is on a journey to become the premier title services company. We offer personalized service, industry expertise and customized solutions for virtually any type of real estate transaction and are a leading global real estate services provider. At our core, we help make property ownership around the world possible. In doing that, we take every step to foster meaningful relationships through our ingenuity and efforts and are dedicated to going above and beyond to provide the best experience for employees and customers alike. To do so, we know we must sustainably serve our employees, shareholders, customers and our communities at large. That’s why we are committed to creating an inclusive workplace that fosters a deep sense of pride, passion, respect and belonging, while lessening our impact on the environment and providing transparency around the way we do business.