Branch Operations Manager

Lansing Building Products, LLC; Dallas, Northern (TX, KY); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical/Dental/Vision with HSA

401k with employer match

Paid vacation

Parental leave

Life Insurance

Disability coverage

Job summary

Lansing Building Products is seeking a Branch Operations Manager to lead daily branch operations, supervise inside sales and the warehouse, and drive profitability aligned with our mission of respect, service, and excellence. The role reports to the branch manager and supports P&L management while leveraging our inventory network across branches to optimize service and efficiency.

The successful candidate will thrive in a fast-paced environment with strong leadership, customer service, and

Qualifications

• Experienced manager and supervisor able to motivate subordinates.
• Experience with building products in sales or senior warehouse roles.
• Strong communication and interpersonal skills; able to resolve issues.

Responsibilities

• Oversee day-to-day branch operations and staff.
• Assist branch manager with P&L management.
• Supervise inside sales staff and warehouse manager.
• Lead customer service opportunities and address issues.
• Monitor operations including inventory, payroll, cycle counts, and daily reports.
• Staffing and recruitment for the branch.

Skills

Leadership

Team supervision

Interpersonal skills

Customer service

Strong communication

Computer skills

Sales interest

Heavy lifting

Branch operations

Tools

Inventory management system

Job description

Posted Thursday, September 3, 2026 at 4:00 AM

Lansing Building Products has supplied professional contractors with high-quality building products since its founding in 1955. Led by third generation President & CEO Hunter Lansing, we remain true to the family values and mission of Respect, Service, and Excellence in everything we do. Lansing has nearly 2,000 associates in 112 branches serving customers in 34 states, along with Home Office locations in Richmond, VA and Waltham, MA.

We exist to make a positive impact in people’s lives and are focused on delivering a best-in-class experience to our associates and our customers. As a growing company, we offer the opportunity to build a meaningful career, develop new skills, work alongside experienced leaders, and make a visible impact on our business and the customers we serve. We combine the resources and opportunities of a growing national organization with the personal connections and values-driven culture of a family business. For talented people who want to grow, contribute, and be part of something built to last, Lansing offers an opportunity to build more than a job—we offer a career with purpose.

Branch Operations Manager Responsibilities:

• Live our mission statement centered on our values of respect, service, and excellence
• Works under the direction of the branch manager and is responsible for the day-to-day operation of the branch
• Plays a critical role in the profitability of the branch and assists the branch manager with P&L management
• Supervises the inside sales staff and the warehouse manager
• Serves as the “go-to” leader for customer service opportunities and issues
• Searches for ways to improve branch operations and sales
• Monitors all branch operations, including: warehouse processes, physical inventory, fleet, payroll, bank deposits, cycle counts, and daily reports using Lansing's "day's work in a day's time" philosophy
• Works alongside the warehouse manager and associates
• Uses company's sophisticated inventory management network, which ties all Lansing branches together
• Responsible for branch staffing
• Does what is necessary to get the job done while following our mission statement

Branch Operations Manager Qualifications:

• Experienced manager and supervisor with the ability to motivate subordinates
• High integrity and energy while working in a fast-paced environment
• Experienced manager with the ability to motivate subordinates
• Experience with building products either as a salesperson or in senior warehouse roles
• Ability to meet -- and reach -- personal goals
• Strong interest in sales and/or retail as evidenced by previous jobs or by education
• Excellent interpersonal skills -- the ability to work one-on-one with customers and the ability to resolve sensitive business-related issues
• Strong computer knowledge
• All-around business professional with exceptional telephone etiquette
• Competitor with a hunger for success and the willingness to go the extra mile
• Strong communication and social skills
• Heavy lifting -- up to 70 pounds -- may be required on occasion

WRH123

A Career with Lansing Building Products offers:

• Coverage to support your overall well-being:Medical, Dental, Vision, HSA with company contributions, Health Advocate and EAP
• Investment in your future:Competitive 401k, Employer Match of 50% up to 15% of salary
• Culture: A people-first workplace focused on collaboration and growth.
• Work/Life Balance:Paid Vacation & Sick Days
• Growth/Development:Tuition Reimbursement & Training Programs

Other Added Benefits:

• Company Paid Parental Leave
• Company Paid Life Insurance
• Short Term & Long-Term Disability
• Paid Holidays
• Health and Wellness program

Lansing Building Products is proud to be an equal opportunity workplace committed to building a diverse team of qualified individuals.