Branch Operations Manager

Lansing Building Products; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

HSA with company contributions

401k with employer match

Tuition reimbursement

Paid vacation and sick days

Life Insurance

Disability insurance

Paid holidays

Wellness program

Volunteer time

Job summary

Lansing Building Products is hiring a Branch Operations Manager for our Dallas area branch. You will lead day-to-day branch operations, supervise inside sales and warehouse staff, and partner with the branch manager to drive profitability and service excellence.

The role requires strong team leadership, customer focus, and hands-on operational expertise in a fast-paced environment. The position emphasizes staff development, inventory controls, and daily performance reporting.

Qualifications

• Experienced manager with ability to motivate subordinates.
• High integrity and energy in a fast-paced environment.
• Experience in building products in sales or senior warehouse roles.
• Strong customer service and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Proficient using inventory/operational systems.

Responsibilities

• Live the mission and core values in daily branch operations.
• Manage day-to-day operation under the branch manager.
• Support profitability and assist with P&L management.
• Supervise inside sales staff and warehouse manager.
• Lead customer service initiatives and resolve issues.
• Identify improvements for operations and sales performance.
• Oversee warehouse processes, inventory, fleet, payroll, and reporting.
• Collaborate with warehouse staff and associates.
• Staff and develop branch team according to needs.

Skills

People management

Motivation skills

Interpersonal skills

Communication skills

Strong computer knowledge

Team leadership

Sales orientation

Heavy lifting capable

Job description

Lansing Building Products has supplied professional contractors with high-quality building products since its founding in 1955. Led by third generation President & CEO Hunter Lansing, we remain true to the family values and mission of Respect, Service, and Excellence in everything we do. Lansing has nearly 2,000 associates in 112 branches serving customers in 34 states, along with Home Office locations in Richmond, VA and Waltham, MA.

We exist to make a positive impact in people’s lives and are focused on delivering a best-in-class experience to our associates and our customers. As a growing company, we offer the opportunity to build a meaningful career, develop new skills, work alongside experienced leaders, and make a visible impact on our business and the customers we serve. We combine the resources and opportunities of a growing national organization with the personal connections and values-driven culture of a family business. For talented people who want to grow, contribute, and be part of something built to last, Lansing offers an opportunity to build more than a job—we offer a career with purpose.

Branch Operations Manager Responsibilities

• Live our mission statement centered on our values of respect, service, and excellence
• Works under the direction of the branch manager and is responsible for the day-to-day operation of the branch
• Plays a critical role in the profitability of the branch and assists the branch manager with P&L management
• Supervises the inside sales staff and the warehouse manager
• Serves as the “go-to” leader for customer service opportunities and issues
• Searches for ways to improve branch operations and sales
• Monitors all branch operations, including: warehouse processes, physical inventory, fleet, payroll, bank deposits, cycle counts, and daily reports using Lansing's "day's work in a day's time" philosophy
• Works alongside the warehouse manager and associates
• Uses company's sophisticated inventory management network, which ties all Lansing branches together
• Responsible for branch staffing
• Does what is necessary to get the job done while following our mission statement

Branch Operations Manager Qualifications

• Experienced manager and supervisor with the ability to motivate subordinates
• High integrity and energy while working in a fast-paced environment
• Experienced manager with the ability to motivate subordinates
• Experience with building products either as a salesperson or in senior warehouse roles
• Ability to meet -- and reach -- personal goals
• Strong interest in sales and/or retail as evidenced by previous jobs or by education
• Excellent interpersonal skills -- the ability to work one-on-one with customers and the ability to resolve sensitive business-related issues
• Strong computer knowledge
• All-around business professional with exceptional telephone etiquette
• Competitor with a hunger for success and the willingness to go the extra mile
• Strong communication and social skills
• Heavy lifting -- up to 70 pounds -- may be required on occasion

WRH123

A Career With Lansing Building Products Offers

• Coverage to support your overall well-being: Medical, Dental, Vision, HSA with company contributions, Health Advocate and EAP
• Investment in your future: Competitive 401k, Employer Match of 50% up to 15% of salary
• Culture: A people-first workplace focused on collaboration and growth.
• Work/Life Balance: Paid Vacation & Sick Days
• Growth/Development: Tuition Reimbursement & Training Programs

Other Added Benefits

• Company Paid Parental Leave
• Company Paid Life Insurance
• Short Term & Long-Term Disability
• Paid Holidays
• Health and Wellness program
• Volunteer Time

Lansing Building Products is proud to be an equal opportunity workplace committed to building a diverse team of qualified individuals.