Branch Operations Manager

D&W Diesel Inc.; City of Auburn (NY); On-site; USD 100,000 - 140,000; Full time

Job summary

An established industry player is seeking a Branch Operations Manager to lead daily operations across multiple store locations. This role demands a seasoned professional with over 5 years of operations management experience, particularly in the truck or automotive sector. The ideal candidate will possess exceptional leadership and communication skills, ensuring a culture of outstanding customer service. You will be responsible for managing P&L, staffing, and optimizing operational efficiency. Join a dynamic team committed to excellence and innovation in the aftermarket diesel engine components industry, where your contributions will make a significant impact.

Benefits

Employee Stock Ownership Plan (ESOP)

401(k) with company match

Disability & Life Insurance

Paid Time Off

Paid Holidays

Qualifications

• 5+ years of experience in operations management or similar roles.
• Strong decision-making and problem-solving skills required.

Responsibilities

• Oversee daily operations of 8 store locations and manage customer service.
• Optimize operations for efficiency and cost-effectiveness.

Skills

Operations Management

Leadership Skills

Customer Service

Inventory Management

Problem-Solving

Interpersonal Communication

Technical Aptitude

Education

Bachelor's Degree in Business or related field

Job description

Join to apply for the Branch Operations Manager role at D&W Diesel Inc.

2 weeks ago Be among the first 25 applicants

Join to apply for the Branch Operations Manager role at D&W Diesel Inc.

Get AI-powered advice on this job and more exclusive features.

This range is provided by D&W Diesel Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,000.00/yr - $140,000.00/yr

D&W Diesel, Inc. has a fantastic opportunity for a Branch Operations Manager to oversee the daily operations of 8 store locations. The successful candidate will have proven operations management experience and effective leadership skills. We are looking for an individual who has service or parts related experience, preferably in the truck or automotive industry and the ability to work in a fast-paced environment.

Job Responsibilities:

·Manage and support all aspects of D&W store locations including customer service, inventory management and shipping & receiving.

·P&L responsibilities for each branch location.

· Participate in all aspects of staffing including hiring, disciplinary and performance management.

· Optimize operations to be efficient and cost effective.

·Ensure store locations are clean, organized and well maintained.

· Uphold company culture of exceptional customer service.

· Assist store managers in resolving customer disputes and warranties.

·Work with sales management to support customer needs.

·Create policy and training programs to ensure standard processes and best practices are in place.

· Support drive-in operations for locations with on vehicle service capabilities.

Qualifications:

·5+ years’ experience as an operation manager or similar role

·Strong interpersonal and communication skills

·Effective organization skills and flexibility to balance and prioritize the needs of the stores.

·Must have strong decision making and problem-solving skills.

·Learn and maintain company product knowledge and on vehicle service offerings.

·A technical / mechanical aptitude is preferred

·This position requires 50% amount of travel based on the needs of the stores.

D&W Diesel, Inc. is an employee-owned, $125 million business with over 350 employees in 8 locations. We are an aftermarket distributor and remanufacturer of diesel engine components and industrial products.

Compensation Range:$100,000 - $140,000 annually

·Employee Stock Ownership Plan (ESOP)

·401(k) with a company match

·Disability & Life Insurance

·Paid Time Off & Paid Holidays at time of hire

To apply for this position please visit our website at www.dwdiesel.com/Careers. If you are unable to apply online due to disability, please contact Human Resources: 315-253-2324

Equal Opportunity Employer/Veterans/Disabled

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Motor Vehicle Manufacturing

Referrals increase your chances of interviewing at D&W Diesel Inc. by 2x

Get notified about new Branch Operations Manager jobs in Auburn, NY.

Liverpool, NY $61,400.00-$100,000.00 1 week ago

Syracuse, NY $110,000.00-$135,000.00 10 hours ago

Syracuse, NY $80,000.00-$150,000.00 2 weeks ago

Shake Shack - Assistant General Manager - Fulltime

Waterloo, NY $50,000.00-$80,000.00 7 months ago

Customer Service Manager - West/Southern NY Region

Syracuse, NY $46,800.00-$60,000.00 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.