Branch Operations & Logistics Specialist

Xylem; Clancy (MT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Retirement plan

Job summary

Xylem is seeking a Branch Operations Specialist to support shop, sales, and branch operations in Montana. You will manage contracts, billing, invoicing, and administrative tasks to ensure timely resolution of issues and smooth customer experiences.

The role involves scheduling technicians and deliveries, processing rental quotes and orders, and maintaining accurate paperwork and time entries for billing. Xylem offers a comprehensive benefits package and growth opportunities.

Qualifications

• High school diploma or equivalent; 2 years of applicable work experience preferred.
• Strong problem-solving and communication abilities for internal and external stakeholders.
• Ability to document processes and manage multiple tasks with accuracy.

Responsibilities

• Manage inbound calls, inquiries, and customer walk-ins; support billing and invoicing.
• Schedule technicians, deliveries, and equipment; coordinate logistics.
• Process quotes, orders, and contract renewals; ensure proper paperwork.
• Enter orders, verify billing, and maintain payment records; support metrics.

Skills

Communication skills

ERP systems

Microsoft Office

Teamwork

Organizational skills

Education

High school diploma or equivalent

Tools

SAP

STEeB

Microsoft Office

Outlook

Word

Excel

PowerPoint

Job description

Xylem is seeking a Branch Operations Specialist to support shop, sales, and branch operations in Montana. You will manage contracts, billing, invoicing, and administrative tasks to ensure timely resolution of issues and smooth customer experiences.

The role involves scheduling technicians and deliveries, processing rental quotes and orders, and maintaining accurate paperwork and time entries for billing. Xylem offers a comprehensive benefits package and growth opportunities.