Branch Operations Leader – Medical Equipment (Reno)

Owens; Reno (NV); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401k with company match

Paid Time Off

Tuition/Education Reimbursement

Wellness Benefit

Employee Referral Incentive Program

Company sponsored events

Recognition/Reward Program

Personal Holiday Benefit

Job summary

Owens is seeking an experienced Branch Manager to lead the Reno, NV team managing daily operations for medical equipment and supplies. The role requires strong leadership, excellent communication, and DME industry knowledge to drive performance.

You will supervise branch staff and field technicians, coordinate deliveries, maintenance, and patient services while ensuring regulatory compliance and a high standard of care within the Owens network.

Qualifications

• 3 years experience with related knowledge product line and customer service.
• Knowledge of Durable Medical & Respiratory Equipment preferred.
• High School Diploma or equivalent.
• CA HMDR Exemptee License or obtain within 30 days of employment.

Responsibilities

• Oversee daily orders of operations at Reno location, manage branch staff and field technicians.
• Direct daily delivery routes and vehicle inspections.
• Maintain oxygen cylinder tracking logs and ensure proper documentation.
• Monitor inventory levels and coordinate with Inventory Coordinator.
• Ensure branch facilities are clean, safe, and compliant with regulations.
• Organize daily branch operations and scheduling, including STAT orders and service dispatch.
• Provide education and mentorship to staff and communicate with patients and families.

Skills

Leadership

Communication

DME experience

Customer service

Mentor field technicians

MS Outlook

MS Word

Excel

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Excel

Job description

Owens is seeking an experienced Branch Manager to lead the Reno, NV team managing daily operations for medical equipment and supplies. The role requires strong leadership, excellent communication, and DME industry knowledge to drive performance.

You will supervise branch staff and field technicians, coordinate deliveries, maintenance, and patient services while ensuring regulatory compliance and a high standard of care within the Owens network.