Branch Operations Leader - HVAC & Plumbing Supply

Marcone Supply; Springdale (AR); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Job summary

C&L Supply, a mSupply brand, is seeking a Branch Manager to lead all branch operations across Oklahoma, Arkansas, Missouri and Kansas. You will drive sales performance, ensure customer service excellence, manage inventory, and supervise staff to deliver efficient receiving and delivery processes.

The role emphasizes safety, accountability, and visual merchandising to support business goals, with a focus on staff development and inter-branch coordination.

Qualifications

• 6+ years in logistics/distribution, including 3+ years in a supervisory role.
• Knowledge of ISO, LEAN, and Six Sigma practices.
• Proficiency in Microsoft Office and standard office technology.
• Full-time role (40-50 hours/week) requires regular physical activity and equipment operation.

Responsibilities

• Delivers prompt, professional customer service and resolves issues effectively across multiple communication channels.
• Builds and sustains strong relationships with customers, vendors, and internal teams through collaborative problem-solving.
• Supervises branch staff, managing schedules, payroll, and ensuring timecard accuracy for operational efficiency.
• Conducts performance evaluations, coaching, and disciplinary actions in collaboration with HR.
• Fosters a positive work environment through effective communication and consistent leadership.
• Oversee branch safety, cleanliness, and maintenance of facilities, vehicles, and equipment.
• Manages training for new hires and ongoing staff development.
• Monitors account performance and drives branch sales to meet targets.
• Analyzes sales data to identify trends and growth opportunities.

Skills

Leadership

Inventory management

Safety & compliance

Customer service

Data analysis

Education

Experience in logistics/distribution and supervisor role

Tools

Microsoft Office

Forklift operation

Job description

C&L Supply, a mSupply brand, is seeking a Branch Manager to lead all branch operations across Oklahoma, Arkansas, Missouri and Kansas. You will drive sales performance, ensure customer service excellence, manage inventory, and supervise staff to deliver efficient receiving and delivery processes.

The role emphasizes safety, accountability, and visual merchandising to support business goals, with a focus on staff development and inter-branch coordination.