Branch Operations Leader - Fire & Life Safety

Sciens Building Solutions; Miami (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Medical, dental, and vision plans

Life insurance

Company vehicle

Company laptop

Cell phone

Career development

Tuition reimbursement

Disability insurance

Job summary

Sciens Building Solutions in Miami, FL is seeking an Associate Operations Manager who can lead a growing branch and drive high customer satisfaction across engineering, project execution, and service teams.

You will supervise designers, project managers, technicians, dispatchers and admin staff, develop budgets, manage revenue and gross margins, and collaborate with sales to grow profitability.

Qualifications

• Two years’ experience in an operations leadership role within the fire and life safety industry.
• Ability to effectively communicate to a diverse group including company leadership, regional staff, customers, and vendors.
• Strong, positive team builder with leadership ability.
• Knowledge of current fire and life safety systems.
• Working knowledge of Profit and Loss statements and key financial drivers.
• Ability to attract, develop, grow, and retain a team.
• Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.

Responsibilities

• Lead engineering and project management for the assigned division.
• Supervise, train, and develop all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff.
• Ensure the scheduling, execution, billing and completion of install, service, warranty, and emergency jobs.
• Develop a budget and meet revenue and gross margin targets.
• Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential.
• Deliver projects within the original budgeted cost.
• Execute monthly project cost and Work in Progress (WIP) analysis.
• Report monthly financial performance in an effective manner to management and take corrective action as needed.
• Responsible for efficient asset management, such as inventory and company service vehicles.
• Build a high-performance culture to include performance reviews and development initiatives.
• Engage in manpower planning and allocation.
• Ensure customer satisfaction and cash collections.
• Collaborate with the sales team to support the growth and profitability of the branch.

Skills

Leadership

Team management

Fire safety knowledge

Job description

Sciens Building Solutions in Miami, FL is seeking an Associate Operations Manager who can lead a growing branch and drive high customer satisfaction across engineering, project execution, and service teams.

You will supervise designers, project managers, technicians, dispatchers and admin staff, develop budgets, manage revenue and gross margins, and collaborate with sales to grow profitability.