Branch Operations Leader - Drive Growth & Service

White Cap; North Charleston (SC); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Tuition reimbursement

Paid time off

Great Place to Work

Job summary

White Cap in North Charleston, SC, is seeking an Assistant Branch Manager to oversee branch sales and operations, support recruitment and development, and maintain service levels for customers.

The role covers procurement, inventory control, shipping/receiving, warehousing, and budget analysis, with a strong emphasis on problem-solving and leadership. A minimum of 5 years’ experience is preferred, and forklift experience or Oracle familiarity is a plus.

Qualifications

• 5+ years of branch or operations experience.
• Experience with sales order software, Oracle preferred.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Support the talent acquisition, development, and retention of branch sales and operations associates.
• Manages the branch in the Branch Manager’s absence. Assists the manager in developing strategies to drive branch sales and profitability.
• Assists with the coordination of procurement, inventory control, shipping and receiving, warehousing, and sales in accordance with the policies, principles, and procedures established by the organization.
• Solves problems at the branch level. Investigates customer complaints involving matters such as damaged items, overcharges, and shipment/delivery delays. Makes necessary resource adjustments.
• Manages operational branch level problems, investigates inventory discrepancies, and makes adjustments as required.
• Serves customers and supports the counter and inside sales functions as necessary. Ensures all sales orders are billed correctly and in a timely manner. Schedules staff and analyzes budgets and variances.
• Generally has 5+ years of experience.
• Performs other duties as assigned.
• This position requires operation of a company vehicle, or a personal vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

Job description

White Cap in North Charleston, SC, is seeking an Assistant Branch Manager to oversee branch sales and operations, support recruitment and development, and maintain service levels for customers.

The role covers procurement, inventory control, shipping/receiving, warehousing, and budget analysis, with a strong emphasis on problem-solving and leadership. A minimum of 5 years’ experience is preferred, and forklift experience or Oracle familiarity is a plus.