Branch Operations Leader: Drive Growth & Service

Mygrant Glass Company Inc; Knightdale (NC); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical

Vision

Life insurance

FSA plans

Holiday, sick, and vacation days

Job summary

Mygrant Glass is hiring an Assistant Branch Manager in Knightdale, NC. The role reports to the Branch Manager and focuses on leading branch operations, managing staff, and maintaining high service standards.

The position emphasizes strong inventory control, safety, and customer satisfaction. The role requires proven leadership, integrity, and teamwork, with extensive experience in inventory management, fleet/MHE safety, and Microsoft Office.

Qualifications

• Proven leadership, team building, and communication skills.
• Live and work with a very high level of integrity.
• Ability to cultivate a culture of teamwork, customer focus, and respect.
• Keen eye for detail and safety.
• Numerous years of experience with inventory control, inventory reconciliation, and cycle counting.
• Direct involvement in developing customer service experiences and exceeding expectations.
• High level of experience with Microsoft products.
• Proven track record of management experience (2+ years) including recruiting, hiring, and developing top talent.
• Experience with fleet and MHE safety and maintenance.
• Solid interpersonal and communication skills, both verbal and written.

Responsibilities

• Accurately present the “Mygrant message” to customers and employees.
• Ensure compliance with and training on all company policies including state and federal regulations.
• Meet current branch goals, annual branch budget and profitably grow respective branch.
• Participate in developing business plans for branch operations.
• Participate in defining branch goals. Communicate goals throughout the branch.
• Monitor and maintain branch performance goals/standards.
• Coach all branch employees to success to ensure referral and branch sales goals.
• Oversee and monitor branch sales.
• Plan effective branch succession and efficient branch operation.
• Promote growth/development of branch employees.
• Assist with recruiting and training staff at the branch.
• Oversee the overall security of branch and branch employees.
• Coordinate branch activities to ensure smooth operation of branch.
• Manage the branch teller staff.
• Participate in and develop branch sales promotions.
• Additional duties may be assigned.

Skills

Leadership

Team building

Communication

Integrity

Customer focus

Detail & safety

Inventory control

Budget & planning

Microsoft Office

People management

Job description

Mygrant Glass is hiring an Assistant Branch Manager in Knightdale, NC. The role reports to the Branch Manager and focuses on leading branch operations, managing staff, and maintaining high service standards.

The position emphasizes strong inventory control, safety, and customer satisfaction. The role requires proven leadership, integrity, and teamwork, with extensive experience in inventory management, fleet/MHE safety, and Microsoft Office.