Branch Operations Leader

TruGreen; Vandalia (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

TruGreen is seeking a Branch Operations Manager to lead daily branch operations, ensure safe and efficient service, and drive performance across teams. You will oversee staff hiring, training, and coaching while maintaining high customer satisfaction and adherence to regulatory requirements.

The role requires coordinating with district leadership, managing budgets, and analyzing metrics to improve branch results and service quality.

Qualifications

• Associate degree in business or related field with 2+ years supervisory experience.
• Must have valid, permanent driver’s license.
• Experience in lawn/horticulture or related service areas preferred.
• Strong leadership and people development capabilities.

Responsibilities

• Oversee daily branch operations, ensuring safety and timely service delivery.
• Lead staff, conduct training, and performance evaluations.
• Maintain customer relations and address inquiries to maximize satisfaction.
• Monitor licensing and compliance with company policies and regulations.
• Analyze performance data to identify trends and drive improvements.

Skills

Operational management

Staff management

Customer service

Leadership

Analytical skills

Communication

Budgeting

Compliance knowledge

Problem-solving

Team leadership

Education

Associate’s degree in business

Job description

TruGreen is seeking a Branch Operations Manager to lead daily branch operations, ensure safe and efficient service, and drive performance across teams. You will oversee staff hiring, training, and coaching while maintaining high customer satisfaction and adherence to regulatory requirements.

The role requires coordinating with district leadership, managing budgets, and analyzing metrics to improve branch results and service quality.