Branch Operations Leader

Bank of Greene County; Town of Catskill (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Bank of Greene County seeks an Assistant Branch Manager to support the Branch Manager and run daily branch operations in their absence. You will develop new deposit and loan relationships, deliver superior customer service, and promote service culture through positive coaching and staff motivation.

You will oversee operations, supervise staff, handle deposits and loans, and ensure compliance with bank policies, audits, and CRA requirements while maintaining confidentiality.

Qualifications

• Bachelor’s degree in business or finance preferred; or equivalent work experience.
• Minimum of two years of experience in a financial institution.
• Excellent interpersonal, communication and computer skills.
• Detail-oriented, strong organizational skills and high degree of accuracy.
• Strong ability to conduct relationships with customers that will enhance the overall marketing effort of the bank.

Responsibilities

• Assist the Branch Manager in overseeing the day to day branch operations and performing duties in the manager’s absence.
• Utilize interpersonal and customer skills, tact and diplomacy in dealing with customers and employees.
• Knowledgeable on core operating system and related software.
• Capable of performing Financial Service Representative and Teller duties.
• Knowledgeable on all deposit products and consumer and mortgage loans.
• Open and maintain deposit accounts.
• Assist in opening teller cashbox and handling customer transactions as needed.
• Supervise vault and safe deposit box operations and procedures.
• Approve customer and bank transactions within authority limits.
• Follow bank policies and procedures with respect to approving checks and overrides.
• Maintain branch and teller cash levels; order and ship branch cash through Federal Reserve.
• Ensure security procedures are followed and audits are satisfactory.
• Manage internal control logs and daily/monthly reports.
• Engage in business development activities to build customer relationships for deposits and loan originations.
• Assist staff in meeting sales targets and production goals.
• Develop supervisory and leadership skills to train branch employees.
• Prepare staff performance reviews and disciplinary notices as needed.
• Ensure compliance with CRA.

Skills

Interpersonal skills

Communication skills

Computer skills

Detail oriented

Organizational skills

Customer relationship building

Education

Bachelor’s degree in business or finance

Equivalent work experience

Tools

Core banking software

Job description

Bank of Greene County seeks an Assistant Branch Manager to support the Branch Manager and run daily branch operations in their absence. You will develop new deposit and loan relationships, deliver superior customer service, and promote service culture through positive coaching and staff motivation.

You will oversee operations, supervise staff, handle deposits and loans, and ensure compliance with bank policies, audits, and CRA requirements while maintaining confidentiality.