Branch Operations Leader

Culligan; Topeka, Northern (KS, KY); Hybrid; USD 42,000 - 55,000; Full time

Benefits offered by this job

Laptop Provided

Company Cell Phone

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Wellness resources

Job summary

Culligan Water of Northeast Kansas is seeking an organized Office Manager to lead daily operations at the Topeka branch, acting as the face of the storefront and coordinating front-office to warehouse processes.

You will handle customer interactions, inventory, vendor coordination, and light AR/AP tasks while supporting hiring and ensuring policy compliance. This role requires a proactive, customer-focused professional with 2+ years in similar settings.

Qualifications

• High school diploma or equivalent required.
• Strong organizational, time-management and multitasking skills.
• Excellent written and verbal communication.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Friendly, professional, customer-focused demeanor and sound independent judgment.
• 2+ years of office administration and/or service center or in-home operations experience preferred.

Responsibilities

• Own day-to-day branch operations, from the front office to the warehouse floor.
• Serve as the primary point of contact for walk-in and phone customers - delivering excellent service and resolving issues on the spot.
• Manage branch inventory: receiving, storage, cycle counts, and coordinating shipments.
• Oversee facility upkeep, safety, security, and vendor coordination.
• Assist with recruiting franchise staff as needed.
• Support accounts receivable/payable basics - payment processing, billing questions, and account updates.
• Manage delivery and service call routing to keep the branch running efficiently.
• Uphold company policies, safety standards, and uniform requirements across the branch.

Skills

Strong organizational skills

Time-management

Multitasking

Excellent written and verbal communic

Friendly, professional demeanor

Independent judgment

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Culligan Water of Northeast Kansas is seeking an organized Office Manager to lead daily operations at the Topeka branch, acting as the face of the storefront and coordinating front-office to warehouse processes.

You will handle customer interactions, inventory, vendor coordination, and light AR/AP tasks while supporting hiring and ensuring policy compliance. This role requires a proactive, customer-focused professional with 2+ years in similar settings.