Branch Operations Leader

First Citizens Bank; North Augusta (GA); On-site; USD 60,000 - 75,000; Full time

Job summary

First Citizens Bank in Georgia seeks an Operations Services Supervisor to manage a single branch and lead the service-line team. You will process teller transactions, handle customer requests, and promote bank capabilities to customers.

The successful candidate will develop staff, ensure regulatory compliance, and partner with bank teams to identify sales opportunities while delivering excellent service.

Qualifications

• Bachelor's degree with 1+ year in financial services or branch operations, or HS diploma with 5+ years experience.
• Preferred: management or supervisory experience.
• Skills: financial literacy and knowledge of retail banking products and services; operations management.

Responsibilities

• Lead branch operations and supervise service line associates.
• Maintain service standards and identify sales or referral opportunities.
• Ensure regulatory compliance and risk management in daily activities; manage performance.

Skills

Financial literacy

Knowledge of retail banking products

Operations Management

Education

Bachelor's Degree

High School Diploma or GED

Job description

First Citizens Bank in Georgia seeks an Operations Services Supervisor to manage a single branch and lead the service-line team. You will process teller transactions, handle customer requests, and promote bank capabilities to customers.

The successful candidate will develop staff, ensure regulatory compliance, and partner with bank teams to identify sales opportunities while delivering excellent service.